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Help Center Account Frequently Asked Questions

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Frequently Asked Questions

Who is eligible to open an individual account
What information do I need to prepare before opening an individual account
What documents can be used as proof of residence address
How long does it take to open an account
What types of accounts does Moomoo AU support
What information do we collect for opening a moomoo entity account?
Who can open a moomoo entity account?

Customer Service

1300 086 668

+61 2 7229 5636

(from overseas)

Online Inquiry

support@au.moomoo.com

Trading days: 24 hours

Non-trading days: 9:30 - 21:30 AET

About moomoo

Terms & Conditions

Financial Services Guide

Licensed Entities*

Careers / Contact:

career@au.moomoo.com

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The moomoo app is an online trading platform offered by Moomoo Technologies Inc.. Securities services available on the moomoo app are offered by including but not limited to the following brokerage firms: Moomoo Financial Inc. regulated by the U.S. Securities and Exchange Commission (SEC), Futu Securities International (Hong Kong) Limited regulated by the Securities and Futures Commission of Hong Kong (SFC), Moomoo Financial Singapore regulated by the Monetary Authority of Singapore (MAS), Moomoo Financial Canada Inc. regulated by the Canadian Investment Regulatory Organization (CIRO) and Moomoo Securities Australia Ltd regulated by the Australian Securities and Investments Commission (ASIC).

Financial services are offered in Australia by Moomoo Securities Australia Ltd, ABN 51 095 920 648, an Australian Financial Services Licensee (AFSL No. 224663).

All investments carry risks and investors may suffer losses. Electronic trading also poses risks to investors. The responsiveness of the trading system may vary due to market conditions, system performance, and other factors. Account access and trade execution may be affected by factors such as market volatility.

Options trading involves substantial risks and may not be suitable for all investors. Losses could potentially exceed your initial investment. Please carefully review and consider our US Options Product Disclosure Statement and US Options Target Market Determination and OCC's Characteristics and Risks of Standardized Options before trading options with us.

No content on the website shall be considered as a recommendation or solicitation for the purchase or sale of securities, futures, or other financial products. All information and data on the website are for reference only and no historical data shall be considered as the basis for predicting future trends.

Information contained on this website is general in nature and have been prepared without consideration of your investment objectives, financial situations or needs. You should consider the appropriateness of the information having regard to your personal circumstances before making any investment decisions.

Please read, consider and understand our Financial Services Guide, Privacy Policy, Website Terms and Conditions, Information Collection Notice and Risk Disclosure Statement before deciding to use our services.