You can click on any country or region in the following list to reach us. We're always here to help and answer any questions you may have.
United States
Singapore
Australia
Japan
Malaysia
Canada
United States
Customer service hotline
+1-888-721-0610 (Trading days: 08:30 AM - 04:30 PM EST)
Live chat
Click here to contact us online. (7 days a week*24 hours)
Email
cs@us.moomoo.com
(To improve our service, please provide the following information to us by attaching: 1. Your moomoo ID; 2. A screenshot of the issue. We will contact you as soon as possible once we receive your email.)
Singapore
Customer service hotline
+65-6321-8888 (Trading days: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM SGT)
Live chat
Click here to contact us online. (Trading days: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM SGT)
Email
clientservice@sg.moomoo.com
(To improve our service, please provide the following information to us by attaching: 1. Your moomoo ID; 2. A screenshot of the issue. We will contact you as soon as possible once we receive your email.)
Australia
Customer service hotline
+61-1300-086-668 (Trading days: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM AET)
Live chat
Click here to contact us online. (Trading days: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM AET)
Email
support@au.moomoo.com
(To improve our service, please provide the following information to us by attaching: 1. Your moomoo ID; 2. A screenshot of the issue. We will contact you as soon as possible once we receive your email.)
Japan
Customer service hotline (Japanese only)
Mobile: +81-3-6387-9318 (Charges apply)
Landline: 0120-58-7133 (Free)
(Available Monday to Friday from 08:30 AM to 05:00 PM JST, excluding holidays.)
Live chat
Click here to contact us online. (Available Monday to Saturday from 08:30 AM to 06:00 AM JST)
(Note: Our service will not be available at 07:00 PM - 08:30 AM JST on US stock market holidays and 07:00 AM - 02:00 PM JST on Japan public holidays.)
Email
clientservice@jp.moomoo.com
(To improve our service, please provide the following information to us by attaching: 1. Your moomoo ID; 2. A screenshot of the issue. We will contact you as soon as possible once we receive your email.)
Malaysia
Live chat
Click here to contact us online. (Trading days: 24 hours; Holiday or weekend: 09:30 AM - 09:30 PM MYT)
Email
support@my.moomoo.com
(To improve our service, please provide the following information to us by attaching: 1. Your moomoo ID; 2. A screenshot of the issue. We will contact you as soon as possible once we receive your email.)
Canada
Customer service hotline
+1-888-436-0085 (Trading days: 08:30 AM - 04:30 PM EST)
Live chat
Click here to contact us online. (7 days a week*24 hours)
Email
support@ca.moomoo.com
(To improve our service, please provide the following information to us by attaching: 1. Your moomoo ID; 2. A screenshot of the issue. We will contact you as soon as possible once we receive your email.)
