moomoo AU Help Center-Guidance for Changing the Notification Settings of iPhone and iPad
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Guidance for Changing the Notification Settings of iPhone and iPad

1. No Sounds, Vibration, or Toasts for New Messages

2. Can't Receive New Messages or Messages Delay

 

1. No Sounds, Vibration, or Toasts for New Messages

Open moomoo > "Message" > Settings > "Notifications". Turn on "Banner", "Sound", and "Haptics" under "When Using moomoo".

 

2. Can't Receive New Messages or Messages Delay

2.1 Open moomoo > "Message" > Settings > "Notifications". Make sure "Modify sound and vibration in system settings" under "When not Using moomoo is on".

2.2 Tap "Modify sound and vibration in system settings" > "Notifications". Make sure all the notification settings are on.

2.3 Tap moomoo > "Settings" > "Focus" > "Do Not Disturb". Make sure "Do Not Disturb" is off.

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