moomoo CA Help Center-Moomoo Canada - New Client Promotions - July
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Moomoo Canada - New Client Promotions - July

Duration of promotions

Two Promotions (“Program”) commence on July 2nd, 2024, at 4:00AM ET and end on July 31(st), 2024, at 23:59 PM ET (“Promotion Period”).
 

1. Register Reward

1.1 Who is eligible to participate?

Users who register a moomoo account for the first time after July 2, 2024, can receive a $2,000 commission rebate card.
The commission rebate card is used to rebate commission charges when you trade securities products on moomoo. Commission charges are collected first and then refunded, so that you can enjoy preferential treatment.
 

1.2 Commission rebate card

  1. The commission rebate card is used to rebate commission charges when you trade securities products on moomoo. Commission charges are collected first and then refunded, so that you can enjoy preferential treatment.
  2. The applicable categories and applicable commission currencies of commission rebate cards are subject to the discount description.
  3. The commission rebate card can only take effect after it is activated. Applicable orders completed during the period when the card is valid will automatically receive the corresponding commission refund within 5 trading days until the card limit is exhausted.
  4. To ensure that you can get the commission rebate back seamlessly, you need to open a cash or margin account to activate the commission rebate card (in the event you do not already have one).
  5. The refundable order commission value is based on the statement information, and the refund currency is in CAD currency. The remaining currencies will be returned after being converted into CAD based on the corresponding closing exchange rate on the statement day.
  6. Multiple commission rebate cards can be supported for activation. When multiple commission rebate cards are activated, the amount of the commission rebate card that is about to expire will be used first. If the expiration dating is the same, the amount will be deducted from the commission rebate card with the largest balance first.
  7. The commission rebate card is anonymous, cannot be reported as lost, does not provide change, cannot be exchanged for cash, cannot be carried forward, and does not support transfers.
  8. To ensure normal use of cards and coupons, please ensure that your software has been updated to the latest version.
  9. Commission rebate cards are activity rewards, and moomoo has the right to revoke commission rebate cards obtained due to system vulnerabilities, illegal operations, and other abnormal participation.
  10. Moomoo Financial Canada Inc. (MFCI) has the final right to interpret the rules related to commission rebate cards to the extent permitted by law.
 

2. Deposit Reward

2.1 Who is eligible to participate?

Users who have never deposited* to Moomoo Canada accounts before July 2, 2024. Users are eligible for the rewards once the deposit is received in the Moomoo account within the promotional period.
 
*Eligible deposit refers to funds that are deposited into a Moomoo Self-directed Investing account through either Online Bill Payment, Electronic Funds Transfer (EFT) or Wire Transfer only.
 

2.2 Rewards for First-Time Deposit

When eligible users take the following actions, they will receive up to $200 in cash coupons.
Deposit amount
Rewards
Deposit any amount
 
  1. Free access to
  2. Lv2 market data (US)
  3. Market depth data (CA)
  4. Real-time options data (US Exchange only)
 
Deposit $2,000
Stock cash coupon $200
All amounts are in Canadian Dollars.
 

2.3 6% Cash Plus Introductory Offer (cash rebate for 60 days)

(1) How it works and How to Participate
  • Eligible New Clients who successfully open a Moomoo Canada account and complete enrolment in the Cash Plus program by clicking on the "Check" button on the new clients promotion are eligible to receive 6% p.a. Cash Plus introductory offer, for a period of 60 calendar days, which is only applicable to uninvested cash balances of up to CAD $10,000. Uninvested cash balances in excess of these amounts during the 60-day period will accrue at the cash rebate at our base rate.
(2) Introduction and Additional Notes of Cash Plus Introductory Offer
  • Introductory Rate: The 6% cashback promotion is applicable to cash holdings of less than 10,000 CAD. Any balance above the $10,000 CAD threshold will accrue cash rebate at a base rate of 2%.
  • Base Rate: variable rate currently 2% p.a., payable on over CAD$10,000 uninvested cash balances in Moomoo CA Accounts enrolled in the Cash Plus Program (subject to applicable terms & conditions).
(3) Other rules and notes:
  • Available Currencies: This Promotion is only available for uninvested cash balances deposited in both Canadian Dollar (CAD) and US Dollar (USD) and is not available for uninvested cash balances deposited in other currencies.
  • Daily cash rebate accrual cut-off period: Funds deposited between ET 23:00 on T-1 day to ET 21:00 on T day will be considered for cash rebate calculation on T day. The cash rebate earnings for such assets will be updated after 17:00 PM on T+1 day. The cash balance is subject to the cash settled in the latest statement.
  • Daily cash rebate calculation formula: Daily cash rebate = Uninvested cash balance (up to CAD $10,000) * 6%/365 + Uninvested cash balance (over CAD $10,000) * 2%/365 (subject to applicable terms & conditions).
  • Distribution rules: The cash rebate distribution for the previous calendar week will usually be completed on the following Monday of each week. In the event of the aforesaid delay, Moomoo CA will try the best to complete the cash rebate distribution within 3 business days.
 

2.4 Stock cash coupon

  1. Stock cash coupons are applicable to stock orders on moomoo securities accounts. After use, a cashback amount equal to the face value of the coupon will be credited to your account.
  2. Stock cash coupons will automatically take effect on orders that meet the coupon usage conditions within the validity period (Only applicable to buy-to-open orders). The coupon usage conditions include the threshold order amount, trade product type, applicable market, and other conditions. When the order that meets the coupon conditions is completed within the validity period of the coupon, a cashback amount will be credited to your account.
  3. To ensure access to cashback amount, you need to open a cash or margin account to use coupons.
  4. The cashback amount upon a successful stock cash coupon usage will be credited your account three trading days after the order is settled.
  5. Only one stock cash coupon can be used for an order, and commission rebate cards or coupons can be used at the same time.
  6. If there are multiple coupons to be used, the one that first expires will be used by default; if the coupons are of the same validity, the coupon with a greater denomination will be used by default.
  7. To ensure a smooth usage experience, please make sure that you are using an up-to-date version of the mobile App.
  8. Stock cash coupons are not registered, irrecoverable once lost, and cannot be gifted, or used repetitively.
  9. Stock cash coupons are event rewards and moomoo reserves the right to reclaim stock cash coupons acquired via inappropriate means such as exploiting system vulnerabilities, hacking, and false trading.
  10. Moomoo reserves the discretion to interpret usage rules regarding stock cash coupon within the scope of the law.
 

Frequently Asked Questions (FAQ)

  1. How do I deposit funds at Moomoo Financial Canada Inc.? Can the amount of my deposit be accumulated to achieve the cash coupons?
Answer: The deposit procedures can be viewed here. The amount of your deposit can be cumulative. Please ensure that you deposit enough to meet the requirement within the campaign period.
 
  1. How do I get my rewards after the successful register or deposit? And when do I get them?
Answer: You can go to the moomoo app and tap - [Me] - [My Rewards] to check your rewards. Rewards will automatically be issued to your moomoo account within 2 business days. Commission rebate cards will be issued to your account. Please claim your cash voucher promptly to avoid expiration; it may take a few business days to reissue your cash voucher should it expire.
 
  1. I initiated my deposit during the Promotional Period, but it did not complete until the promotion ended. What do I do?
Answer: Please reach out to our customer service team and they will help apply the offer based on when the deposit was initiated.
 
  1. If I open RRSP, TFSA, cash and margin accounts, do I need to deposit for each account individually?
Answer: No. Whatever you deposit, the requirements for getting cash coupons are calculated based on the total amount across all accounts based on the applicable promotion.
 
  1. If I want to use the trading functions, what documents are needed? Are there any account opening restrictions?
Answer: A Canadian residential address (excluding Northwest Territories and Nunavut), phone number, and Social Insurance Number (SIN no.).
 
  1. What types of accounts can I open on Moomoo Financial Canada Inc.?
Answer: You can open RRSP, TSFA, cash, and margin accounts at present.
 
  1. What kinds of investments can I trade at Moomoo?
Answer: Moomoo is a self-directed trading platform. You can trade in the U.S. Market (stocks, ETFs, and options) and in the Canadian market (stocks and ETFs).
 
  1. After I submit the application, how many days are needed for account opening approval?
Answer: Documents will be reviewed after submission. If no further actions are needed, the trading account will be opened within 2 business days.
 
  1. Will Cash Plus affect my buying power?
No. Your buying power is unaffected when participating in the Cash Plus program. The cash balance swept to the bank/s will still be considered as part of your account's buying power.
 
**If you encounter further problems, please feel free to contact the customer support team in the App directly.
 

Other Terms and Conditions

  1. This Program is open to Canadian residents only who are above the age of majority. (Please note: Each province or territory sets the age of majority for individuals in the province or territory; be sure to check your local provincial policies.) Employees, contractors, or persons similarly associated with Moomoo Financial Canada Inc., affiliate, members of their household and employees of any securities regulatory organization or exchange are not eligible for this Program.
  2. The rewards in this Program are offered by Moomoo Financial Canada Inc.. Moomoo Technologies Inc. and Moomoo Financial Canada Inc. are indirect, subsidiaries of Futu Holdings Limited. The moomoo app is a financial information app offered by Moomoo Technologies Inc. Securities products available through the moomoo app are offered by Moomoo Financial Canada Inc. and is a member of CIRO and CIPF.
  3. This offer is limited to one reward per new account, with no more than one account enrolled per person. Moomoo Technologies Inc. and Moomoo Financial Canada Inc. do not provide investment advice and does not hereby recommend any security or transaction.
  4. This Program is subject to all applicable federal, provincial, and municipal laws. The decisions of Moomoo Financial Canada Inc. with respect to all aspects of this Program are final and binding on all participants without right of appeal. Anyone deemed by Moomoo Financial Canada Inc. to be in violation of Moomoo Financial Canada Inc’s interpretation of the program is subject to disqualification in the sole and absolute discretion of Moomoo Financial Canada Inc. at any time.
  5. Moomoo Financial Canada Inc. reserves the right, in its sole and absolute discretion, to disqualify any individual and update these terms that it deems to be in violation of. Moomoo Financial Canada Inc. reserves the right to refuse an entry from any person whose eligibility is in question or who has been disqualified or is otherwise ineligible to enter. In its sole and absolute determination, Moomoo Financial Canada Inc. May disqualify any person who acts in any manner to threaten or abuse or harass any person and to void all such person’s entries. Other restrictions may apply and will be posted on the moomoo app or website prior to effectiveness. Moomoo Financial Canada Inc. reserves the right, at its discretion, to adjust the incentive program parameters.
  6. Moomoo Financial Canada Inc. may change rates associated with any promotional items at any time in its sole discretion without notice. Additional restrictions apply with our Cash Plus promotion and is intended for retail clients only. Certain large cash balances may be considered at an institutional level and may not be eligible for this promotion.
  7. By entering this Program, you expressly consent to Moomoo Financial Canada Inc. to use your personal information submitted for the purpose of administering the Program and in accordance with Moomoo Financial Canada Inc.’s Privacy Policy. You can only register one account with Moomoo. If your Moomoo account shows signs of fraud, abuse, or suspicious activity, e.g., using multiple accounts, Moomoo may, in its sole discretion, forfeit your rewards and limit your chance to participate in future promotions.
  8. Each device, regardless mobile or computer, can be only entitled to one set of rewards.