102726100
commented on a stock · Oct 9, 2021 11:12
$Camber Energy (CEI.US)$ Thanks Moomoo, purely giving us bul...
$Camber Energy (CEI.US)$ Thanks Moomoo, purely giving us bullshits answer…. their network down. we cant get off our trade. And that become our problem? no compensation made or any other solution given to us. shall we just write it off to MAS? so probably MAS can look into it. guys, what are your thoughts?
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Moomoo Lily
:
Dear client, your asset information might not be displayed correctly due to a connectivity issue that occurred last night, and the trading service might also get interrupted. Your actual assets are NOT affected. We contacted the service provider for an emergent restoration, and the issue has now been resolved. We apologise for any inconvenience caused.
102726100
OPMoomoo Lily
:
Hey, actual asset not affected? How do you define when someone Planned his way in his trade, planned the His trade out when Stock reaches its target but end up couldn’t execute the trade due To your company incompetence Also couldn’t get any of your support agent to help. All We user can do was to watch it goes dOwn. Your money/winning just Keep going down. This is your so called NOT AFFECTED? Don’t make Me laugh.
Moomoo Lily : Dear client, your asset information might not be displayed correctly due to a connectivity issue that occurred last night, and the trading service might also get interrupted. Your actual assets are NOT affected. We contacted the service provider for an emergent restoration, and the issue has now been resolved. We apologise for any inconvenience caused.
102726100 OP Moomoo Lily : Hey, actual asset not affected? How do you define when someone Planned his way in his trade, planned the His trade out when Stock reaches its target but end up couldn’t execute the trade due To your company incompetence
Also couldn’t get any of your support agent to help. All We user can do was to watch it goes dOwn. Your money/winning just Keep going down.
This is your so called NOT AFFECTED?
Don’t make Me laugh.