Ask & Help FAQ

Hi, mooers. Welcome to Ask & Help. This is where knowledgeable mooers share their precious insights with their fellow mooers. We value active interactions among mooers with different interests. We are glad to see mooers helping each other and establishing connections in a harmonious and inclusive atmosphere.

In this Frequently Asked Questions post, we've put together some commonly asked questions and valuable answers from mooers about moomoo and the Moo community. Before reading the Q&As, please vote or comment to help us understand you better to improve our services.

Now you can browse the topics below to find what you are looking for.

Features
● Why does the chart in Moomoo show different prices from Yahoo Finance? - @Dadacai
● How to Share the Picture of P&L? - @Dadacai
● How Do I Create A Comment/Post? - @Dadacai
● How do I contact customer service? - @Dadacai
● How to Share a Quote? - @Dadacai
● How To Display Candlesticks - @Dadacai
● How to change the position of the ticker symbol and name in the watchlist? - @Dadacai
● Switching Between Light and Dark Mode - @Dadacai
● Adjusting Notifications’ Setting - @Dadacai

Trade
● Where Does My Dividend Go? - @Dadacai
● How to place a Buy or Sell Order? - @Dadacai
● Why can’t my money be converted or withdrawn after selling my shares? - @Dadacai
● Why doesn’t the value of my positions update in pre-market or after hours? - @Dadacai
● Trailing Stop Limit - @Dadacai

Mooers' Advice
● 10 books on trend trading/stock markets - @UFTWY
● #1 Rule in your portfolio that will never go wrong - @LeonZai
● Weighing the Risks and Rewards of Trading With Debt. - @Dadacai

For Singapore residents
● Moomoo Singapore Video Tutorials - @Dadacai
● Calculator for commission and transaction fees(for Futu Singapore clients) - @Dadacai

For US residents
● How to Transfer Stocks to Futu - @Dadacai
● How do I verify micro deposits？ - @Dadacai

You Might be Interested
● Talk to PM: Share your product feedback, ideas and experiences with moomoo product managers.
● What's New: Be the first ones to experience the latest features!
● How to make full use of moomoo? Find out these can't-miss features on moomoo!

We appreciate all mooers who share valuable ideas and high-quality posts here. Thank you for making the Moo community a better place. Special thanks to @Dadacai , who keeps helping and encouraging fellow mooers in our community! Feel free to drop a comment to thank mooers who've inspired you.

If you still can't find the answers you are looking for in this FAQ post, please feel free to go to "Ask & Help" to raise the questions! Also, don't hesitate to lend a hand to those who need help when you can. If you ask, we will help. We are Ask & Help!

Notes: This FAQ post will be updated periodically.