WHERE ARE MY FREE STOCKS???
I am following your instructions and your roulette says I don't have an account. Then, when I tap on create account it says I already have one.
You already confirmed my account and confirmed that you received my deposit.
WHERE IS MY FREE STOCK FOR CREATING AN ACCOUNT???
WHERE IS MY FREE STOCK FOR MAKING A DEPOSIT???
You already confirmed my account and confirmed that you received my deposit.
WHERE IS MY FREE STOCK FOR CREATING AN ACCOUNT???
WHERE IS MY FREE STOCK FOR MAKING A DEPOSIT???
Your app is too glitchy!!! ... or this is intentional to trick people to create an account???
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Will73 : https://www.moomoo.com/hans/community/feed/107171423388054?lang_code=2&data_ticket=9e7e1ae82993a4496bc4d5367e5c057b
RedEyeTrader OP Will73 : Thank you but I did all that and nothing. On top of that, customer service is useless and a waste of time.
RedEyeTrader OP : 1. Click claim.
2. Stupid roulette appears.
3. Tap roulette and it says I need to "Open a Futu Inc brokerage account".
4. Tap on Open Account and now it says that I already have an account.
Futu and it's crappy app are pure
RedEyeTrader OP : one more day and the crap continues
Dadacai : Sorry to hear of the trouble you’re experiencing. Sometimes the app can be glitchy but I trust moomoo will resolve it if you qualify for the free stock and give them time to investigate. In the meantime, try reinstalling the app.
Dadacai : @moomoo LilyCan you assist this member?
Moomoo Lily : Hi there, Lily has forwarded your problem to related colleagues.
Moomoo Lily : Hello!
Due to the privacy policy, lily cannot solve your problem is the Moo Community.
Please diretly contact our customer service they will reply to you as once.
Email: cs@fututrade.com
Online service: APP>Me>Online Inquiry
Faster way to get agent responce: first, input "speak to a representative" then "agent".
Please feel free to contact me if you have any questions.
102785019 : My free Commission session is ending soon.
I would like to know whether is the any Free Commission Voucher can I exchange with my Reward points (in reward centre or else where?)
or
the Free Commission voucher is only for those who newly signed up?
Moomoo Lily 102785019 : Hello mooer, there is no way to redeem commission-free vocher on the Reward centre currently. But, you could follow Futu related activities and have the chance to get a commission-free card that enables you to trade securities in the designated market for 0 commissions during the validity period. Besides, currently you can get commission-free rewards by participating in Share Leh series campaigns. If you open an account successfully or invite your friends to open an account, you can get a certain number of commission-free days. You can check the rules of the recent or past campaign through this link: https://support.futusg.com/en-us/category11017/scid11036