Grab Earnings Q&A Q4 2021: Another record quarter in Gross Merchandise Value

All you need to know about this earnings season

Attitudes: another record year for Grab with tremendous year-over-year growth that sauce achieved a total GMV of $16.1 billion, exceeding our GMV guidance for the year.

Cautiously optimistic about COVID-19.

Goals: strategically investing to maintain category leadership in Southeast Asia. expect re-investments for grab to continue in the first and second quarter.

Products: aiming to launch our very first digibank in Singapore this year.

Have deep conviction in our superapp product strategy as our right to win.

Anthony Tan: It will be presumptuous of me or anyone to give a specific timeline of given how unpredictable COVID has been, what we can say is the eagerness for people to go out and about again. So every time we've seen restrictions loosen, we see a strong bounce back and mobility. Coming out of hard lock downs in Q3, our q4 Mobility GMV was up by 45%. And we also see deliveries and we'll talk more about deliveries.

So overall, I would say we are cautiously optimistic, what is important that our long-term fundamentals remain intact. And we know that our business is proven to be resilient.

Ming Maa: There's really two areas that we're really pushing on to really deepen our retirement position. The first is really continuing to lower our cost to serve. So the more efficient we become every single order, the more we unlock the markets for a broader set of consumers. So our advantages and cost to serve in certain markets like Thailand, for every dollar that we are investing into the market, we're generating about 97%, higher GMV than our competition in deliveries. So again, it is about stretching our dollars, stretching our balance sheet, ensuring we have the lowest cost to serve.

The secondary I would highlight is really laterally as we think about expanding the business and really future cooking from free post COVID recovery, expanding from food to mart, fresh groceries, I think the penetration rates 1% for groceries is really just an indication for how unlocked the market is and what the potential could be.

Anthony Tan: So competition here has always been robust that's what makes it really fun some of our peers have increased its spending to try and drive additional growth or we will commit, defend and build in our number one category position and part of that includes some high investments. But we think of this in a very targeted, judicious manner. If you refer to our earnings presentation, you'll see actually the capital efficiency of our spend is much better than our peers.

For example, mobility in Singapore, even with an increased competition, because of our superapp scale, we're estimating what for one capital advantage and therefore believe we are very well positioned to protect, lead to very targeted promotional campaigns, while still financially outperform the overall category.

Peter Oey: There's two factors, the deliveries business. We've got also the Grab supermarket that we're heavily investing on. And as you see, our Grab mark business as a whole has been tremendously growing and that's going from strength-to-strength. If you look at our growth alone on my group, there's 300% on a year-over-year basis.

And mobility just getting started, if you look at the quarter-on-quarter growth is 45% for an ability business, and as the economy opens up here in Southeast Asia, as people are starting to travel in Southeast Asia, as airports are starting to open up here. We'll be cautiously optimistic in terms of how the government will react to the rising cases.