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Moo "New User Guide"

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Moomoo Lily wrote a column · Jun 10, 2022 06:59
Hello, dear mooers~
欢迎来到moomoo Community- An investor community covering US stocks, Singapore stocks, Hong Kong stocks, and A shares, constantly enriching the variety.
Here, you can watch the stock market in real time with mooers, learn from experiences, exchange ideas, ask questions to everyone, and engage in friendly discussions.
To help everyone better understand the moomoo app more quickly, Lily has specially prepared this "Beginner's Guide", enjoy your time playing!
Moo "New User Guide"
Before you start reading the "Beginner's Guide", let's first understand the community rules:
- While using the moomoo community, all mooers should abide byCommunity rulesOh. Please see:Moo Community Standards
- If you find any behavior that violates community rules, please@moomoo Lily Community Administrator
- In order to help you better understand the community rules and protect your rights, we have prepared aCommunity Rules Guide, please accept it:moomoo community rules and guidelines
Moo "New User Guide"
Guideline No.1 What to do if you encounter a problem?
Guideline first, tell everyone a universal and efficient method—Contact customer service if you have any questions!

Tip 1:Support phone customer service and online customer service, you can choose according to your preference~
Tip 2:On trading days, we provide 24-hour customer service (9am-9pm on non-trading days)

How can I contact customer service?
Please go to:app > My > My Customer Service
Moo "New User Guide"
Guide No.2 Self-Service FAQ - Powerful 'Help Center'
Perhaps you prefer to quickly find the answers yourself, so Lily recommends you go to -Help Center

app > My > Help Center
You can independently query aboutAccount, funds, product introduction, taxation, market rulesPlus 11 FAQs on related topics
Moo "New User Guide"
Guide No.3 Newbie Discussion Area 'Questions and Help'
You can also find'Questions and Help'Discussion SectionPost questions inand discuss, exchange views with mooers~
Post your questions!
Just remember to include a topic when posting. #Question and help
Moo "New User Guide"
Guide No.4 'Moo Education' is a must-see for novice investors~
For novice investors, you really should come by'Moo Education'! Full of valuable information!
There is a wealth of investment-related educational content here, such asStocks, options, funds, operation manual, and investment highlights and others.
Moo "New User Guide"
Highly recommended here,
New mooers, take a look——Operating Manual
Teach you how to quickly understand and use moomoo, usingBasic functions(such as placing orders, selecting stocks, and analyzing them).
Moo "New User Guide"
Guideline No.5 Get to know the moo big family, navigate moomoo easily.
@moomoo Lily : Maintain community order, answer mooer feedback, questions, and suggestions!
@Popular on moomoo : Want to know the hottest discussion topics, most valuable and interesting content in the moomoo community? Follow him!
@moomoo Event ：Want to join events? Competitions? Want to earn points, stock cards? Follow him, and you won't get lost!
Hey Meta moo. ：Professional investment knowledge challenge! Share your technical analysis expertise and win rewards together!
Hey Team moomoo. ：Product manager of the moo circle, periodically shares moomoo tutorials, regularly updates moomoo's new features. If you have any suggestions or needs regarding moomoo, please contact him!
Hey Mooers Lab. ：Want to meet more interesting mooers? Get to know the most active and popular mooers in the community? Go check out their profile now~
Moo "New User Guide"
Moomoo communityIt is an investment community created by users, producing high-quality interactive content, hoping that each of you can benefit here. We will also publish more articles from time to time to help more mooers.
Hope the above content can help everyone better 'play' inMoomoo communityto experience the fun of the stock market and have fun together~
Moo "New User Guide"
Disclaimer: Moomoo Technologies Inc. is providing this content for information and educational use only. Read more
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Moomoo Lily
Moomoo Community Official Account
As a Community Moderator, my goal is to foster authenticity, diversity, and a caring atmosphere within the Moo community
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