Getting Started with Moo
Dear mooers,
Welcome to Moo, an investor community where you can communicate with others about trading US stocks, SG stocks, HK stocks, A-shares, and other financial products.
Here, you can interact with other mooers about real-time market data, trading experience, idea exchange, and various questions.
Lily wrote a quick start guide to walk you through the features of moomoo. Enjoy!
Before we jump into the quick start guide, let's look at some rules first.
- Please behave appropriately in the Moo community. Read Moo community standards for details.
- If you find any inappropriate activities or content, please@moomoo Lily, the admin of the Moo community.
- If you find any inappropriate activities or content, please@moomoo Lily, the admin of the Moo community.
No. 1 Customer service
A rule of thumb: Reach customer service if you encounter any problems.
Tip 1: You may select phone inquiry or online inquiry as you need.
Tip 2: We provide 24-hour customer service on trading days (9:00–21:00 on non-trading days).
How to contact customer service?
Please go to “Me – Customer Service”.
Please go to “Me – Customer Service”.
No. 2 Self-service: FAQs at Help Center
If you prefer to find a quick solution yourself, you may refer to Help Center.
Go to “Me – Help Center”.
You can search FAQs on 11 topics, including account, funding, product description, tax, and market rules.
No. 3 Ask & Help for beginners
Tag your questions with #Ask & Help and post them now!
No.4 “Learn” on moomoo
If you are new to investment, tap “Learn” to access moomoo courses.
We provide a selection of courses on investment, such as stocks, options, funds, moomoo tutorials, and perspectives.
“Moomoo Tutorials” are especially helpful for new mooers.
These tutorials will familiarize you with moomoo and its basic functions (how to place an order, select stocks, and analyze the market,etc.).
No. 5 Meet Moo members and have fun
@Popular on moomoo: Follow him to keep abreast of trending topics and the most valuable and exciting content in the Moo community.
@moomoo Event: Do you want to join in events and contests? Do you want points and stock cards? Follow him now!
@Team moomoo: He is the product manager of moo community, who updates moomoo tutorials and new app features. Contact him if you have any advice or needs regarding moomoo.
Moo is a user-oriented investor community with quality interactive content. We also publish articles to help more mooers.
Hope you find the above information helpful. Enjoy the stock market and your journey on moomoo!
Disclaimer: Moomoo Technologies Inc. is providing this content for information and educational use only.
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meowmeow66 : nice
Buffett of London : It's very helpful to somebody like me who is the new user of moomoo!
steady Pom pipi :
72732990 : $Sidus Space (SIDU.US)$
101683079 : zero ,x
Plan 5 : Hello, I am trying to upload my picture with my driver's licence. am able to take the picture but when am done, it takes me back to the start of taking my picture. I just can't make it pass that point for some reason.
Any suggestions anyone?
上班对冲风险投资 Plan 5 : You cannot use your personal information as an avatar.
Plan 5 : I have not share any pers. info.
I'm only asking if anyone knows how to work around that issue.
thanks though.
Plan 5 : Hello, does anyone know the customer service phone number for moomoo?
if there's such a thing of course.
上班对冲风险投资 Plan 5 : check this might help: https://www.moomoo.com/us/support/topic3_663?lang=en-us&from_platform=4&platform_langArea=us
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