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Getting Started with Moo

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Moomoo Lily joined discussion · Jun 10, 2022 07:07
Dear mooers,
Welcome to Moo, an investor community where you can communicate with others about trading US stocks, SG stocks, HK stocks, A-shares, and other financial products.
Here, you can interact with other mooers about real-time market data, trading experience, idea exchange, and various questions.
Lily wrote a quick start guide to walk you through the features of moomoo. Enjoy!
Getting Started with Moo
Before we jump into the quick start guide, let's look at some rules first.
- Please behave appropriately in the Moo community. Read Moo community standards for details.

- If you find any inappropriate activities or content, please@moomoo Lily, the admin of the Moo community.
- To help you protect your interests, please read House rules: best practices on moo community.
Getting Started with Moo
No. 1 Customer service
A rule of thumb: Reach customer service if you encounter any problems.
Tip 1: You may select phone inquiry or online inquiry as you need.
Tip 2: We provide 24-hour customer service on trading days (9:00–21:00 on non-trading days).
How to contact customer service?
Please go to “Me – Customer Service”.
Getting Started with Moo
No. 2 Self-service: FAQs at Help Center
If you prefer to find a quick solution yourself, you may refer to Help Center.
Go to “Me – Help Center”.
You can search FAQs on 11 topics, including account, funding, product description, tax, and market rules.
Getting Started with Moo
No. 3 Ask & Help for beginners
In the Ask & Help section, you may post questions, discuss with other mooers, and exchange ideas.
Tag your questions with #Ask & Help and post them now!
Getting Started with Moo
No.4 “Learn” on moomoo
If you are new to investment, tap “Learn” to access moomoo courses.
We provide a selection of courses on investment, such as stocks, options, funds, moomoo tutorials, and perspectives.
Getting Started with Moo
“Moomoo Tutorials” are especially helpful for new mooers.
These tutorials will familiarize you with moomoo and its basic functions (how to place an order, select stocks, and analyze the market,etc.).
Getting Started with Moo
No. 5 Meet Moo members and have fun
@moomoo Lily: She is responsible for community order and responding to your questions and advice.
@Popular on moomoo: Follow him to keep abreast of trending topics and the most valuable and exciting content in the Moo community.
@moomoo Event: Do you want to join in events and contests? Do you want points and stock cards? Follow him now!
@Meta Moo: Do financial knowledge quizzes and share your skills in market analysis to win rewards!
@Team moomoo: He is the product manager of moo community, who updates moomoo tutorials and new app features. Contact him if you have any advice or needs regarding moomoo.
@Mooers Lab: Do you want to meet funny, active, and popular mooers? Check out his homepage!
Getting Started with Moo
Moo is a user-oriented investor community with quality interactive content. We also publish articles to help more mooers.
Hope you find the above information helpful. Enjoy the stock market and your journey on moomoo!
Getting Started with Moo
Disclaimer: Moomoo Technologies Inc. is providing this content for information and educational use only. Read more
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As a Community Moderator, my goal is to foster authenticity, diversity, and a caring atmosphere within the Moo community
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