General chatroom
Many people ask customer service related questions in the chatroom. Can Moomoo CS folks create a stick-on-the-top note to remind the new comers about the most effective way to reach out to CS? I am tired of seeing those CS questions being asked in the general chat room.
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Cold Coffee : I believe they are new to this platform and feel a little confused
Moomoo Lily : Hi, sorry for the inconvenience. The advice has been forwarded to the related team and they'll carefully review it.