RSP promotion not working
$BGF ESG Multi-Asset Fund (LU2077746001.MF)$ suppose to have 3 rewards on each subscription. Ding dong ding dong with the customer service, and then tell different story each time. No loss for trying for 2 weeks. Just terminated. Reason of not joining and stopping are: (1)The fund has relatively high fee compare to cash plus (2) most of the fund is not invested on new energy.
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Moomoo Buddy : Dear client, Sorry for the bad experience. We have received your feedback and look forward to further improvement. The subscription and redemption fees for cash management funds are 0. The fund house will charge a certain management fee, which is accrued from the fund assets, that is, the fund company has deducted the fee from the net value of the fund, and investors do not need to pay it separately in the transaction. For types of energy funds, kindly click" moomoo app - Money Plus - Rankings- Filter- Energy " to view more. If you have any questions please contact us, thank you and have a good day!
KingIceCream : Hmm happened to me as well, and terminated the rsp.
Wasted my time
gentle Iguana_2693 OP : Much more concerning is the incompetency of the team, and therefore the management. Need to test out plan B next.