LionelChan
commented on a stock · Jan 4, 2023 07:22
Cannot auto redeem?
$CSOP USD Money Market Fund (SGXZ96797238.MF)$ Previously when I subscribed to CSOP, the system allowed me to buy stock and it did an auto redeem. Two days ago I had some cash auto redeemed into it and yesterday night I couldn't use it to do a stock purchase. Need to wait for the subscription to complete?
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Moomoo Lily : @moomoo Buddy please help assist it.
Alexander Khoo : Same issue here. Can’t “use funds” on csop to buy stocks now..
Moomoo Buddy : Dear valued client, we’d like to know more about the issues and help sort out. Please contact our live chat agents through the app via Me > Customer Service. If you prefer a phone conversation. Please call our Customer service hotline: (+65)-6321 8888 Service time: 24 hours (trading day) 09:30 - 21:30 SGT (holiday or weekend) Thank you and have a great day!
LionelChan OP Moomoo Buddy : Ohh.. I can use it now. I think probably a delay between subscription and actual use it with trading