MooMamaLlama
OP
:
@Moomoo Teamhi! could someone help me please, I don't understand why Skye is not supported? I've had this happen on ASX with a purchase, however that says WHY the order wasn't processed and further looking shows orders on constituent stocks have to be over specific amount.
However this doesn't come up with order for Skye, it simply says "stock not supported"
As an AU user I'm getting used to finding things I'm not able to do, many tickers unavailable for example. But usually I know they're unavailable as the 'trade' button does not light up.... on this it does. so I unfortunately wasted a lot of time reading and chart checking a stock, over cpl weeks, that came back unsupported at time of purchase... can someone please help with 1. why isn't Skye supported? 2. unsupported stock, constituent stocks, unavailable to certain regions etc can we please get a system that shows these things before the failed trade execution? would save people hours of wasted time. Thanks guys for all your hard work!!
ZnWC : feedback to customer service
MooMamaLlama OP :
MooMamaLlama OP : @Moomoo Teamhi!![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
could someone help me please, I don't understand why Skye is not supported?
![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
I've had this happen on ASX with a purchase, however that says WHY the order wasn't processed and further looking shows orders on constituent stocks have to be over specific amount.
However this doesn't come up with order for Skye, it simply says "stock not supported"
As an AU user I'm getting used to finding things I'm not able to do, many tickers unavailable for example. But usually I know they're unavailable as the 'trade' button does not light up.... on this it does.
so I unfortunately wasted a lot of time reading and chart checking a stock, over cpl weeks, that came back unsupported at time of purchase...
can someone please help with
1. why isn't Skye supported?
2. unsupported stock, constituent stocks, unavailable to certain regions etc can we please get a system that shows these things before the failed trade execution? would save people hours of wasted time.
Thanks guys for all your hard work!!