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Reply after 19 days

After 19 days with our lazy customer services and supervisor, and I receive my verdict of my second merchandise.
I was contacted with Mr Eric with supervisor position and was understand that there is no solution to the damaged packaging and rationalise it as a common situation which is unavoidable, even they promise to reissue a new one to me previously.
That is a nice move to deplete silly customer points
Any kind soul can refer me to the CS department? I want to earn easy salary by such method.
Reply after 19 days
Reply after 19 days
Reply after 19 days
Reply after 19 days
Reply after 19 days
Oh my first story saga: Wish you all the best Moomoo
Oh my second story saga: Well done…… Customer service
@doctorpot1 Probably you can join the Moomoo CS too. Not sure are you still retire 😏 We can gang up and cheat the them.
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