12 Days With ZERO Update On NAV & Yield - This Is Serious (Please Assist)
it's been 12 Days since this fund has gotten an update on the NAV. This might be an upstream problem but it still affects those with assets inside.
please assist with these 2 critical queries:
1) Is it safe to withdraw/redeem money from the fund now?
2) When will this finally be fixed? any tentative date?
you all keep saying the returns are safe, even if they are, the system not updating means it's not possible to do a complete/accurate redemption.
This is not a good look.
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Sean Foo Gold OP : @Moomoo Buddy Please assist. Thank you.
Moomoo Buddy : Dear customers, due to the inaccurate data provided by upstream, the fund's NAV data update is delayed. We're contacting the service provider to fix the problem. The delay won't affect your actual assets and earnings. We apologize for any inconvenience caused.
Sean Foo Gold OP Moomoo Buddy : It’s been 13 days. When will this be resolved? Is it safe to redeem my money now?
104170266 : Do we have an ETA for the problem to be solved?