To support you in staying informed and proactive against fraud, we've launched a"Fraud Prevention"feature. It's designed to be user-friendly, offering tools and assistance for reporting suspicious activities, staying up-to-date with alerts, and learning how to prevent fraud.
Report Fraud:
If you encounter suspicious activities that you believe may be fraudulent, you can report them by visiting "Me > Fraud Prevention > Report Fraud". This feature is available for concerns both within and outside the Moo community. We encourage you to report any unauthorized communications, such as calls or messages that impersonate moomoo or illegitimately propose stock recommendations in our name.
Tips:To help us process your report, please provide a detailed description of the suspicious activity and include all relevant evidence and information that could support your claims.
Notices:
In this section, we will post updates related to fraud prevention, which cover fraudulent information from external sources (like entities impersonating moomoo) and internal fraud alerts (such as stock promoters). You can access the latest updates and warnings on fraud prevention to help keep you informed and protected against fraud.
How to protect yourself against fraud:
In this section, you will find resources and tactics regarding anti-fraud. By visiting this section, you can gain access to the latest fraud prevention strategies, which we aim to assist you with in recognizing and deterring possible fraudulent schemes.
Our Fraud Prevention feature isn't just about reacting to threats; it's about proactively equipping you with the latest intelligence and actionable tactics to stay several steps ahead of the tricksters. Let's dive in, empower ourselves, and make security our shared mission.
Disclaimer: Moomoo Technologies Inc. is providing this content for information and educational use only.
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MonkeyGee
:
One of the great concerns I have is that in order to set up direct transfer in Moomoo, you have to disclose your personal bank password to third-party. That breaks all rules on security. Can moomoo do something about it? I can transfer funds between accounts with TD or Etrade just by adding my bank information without disclosing any passwords. thx
Moomoo Lily
OPMB Investment Artist
:
Hello mooer, due to privilege restriction, please get in touch with our customer service for more details.
Mooomoo AU customer service phone support is +61 1300 066 668Phone support service time:Trading day: 24 hours Non-trading day: 9:30 to 21:30 AETEmail:clientservice@futuau.com Online: APP>Me>Customer Service, then type "agent" twice to reach a live agent.
Moomoo Lily
OP151678540
:
Hi Mooer, sorry for the bad experience. Lily has forwarded your feedback to relevant responsible colleagues for further follow-up, please@Moomoo Buddy Further assist in processing. If there is any feedback, we'll keep you posted. Thank you.
MonkeyGee : One of the great concerns I have is that in order to set up direct transfer in Moomoo, you have to disclose your personal bank password to third-party. That breaks all rules on security. Can moomoo do something about it? I can transfer funds between accounts with TD or Etrade just by adding my bank information without disclosing any passwords. thx
Moomoo Lily OP MonkeyGee : Dear mooer, sorry for the inconvenience. Your advice has been forwarded to the related team. Thank you for your support!
THEWIZARD :![](https://emoticon.moomoo.com/2024_moomoo_investor/NY24MM_O_01.gif)
MB Investment Artist : why do you declined my withdraw
Moomoo Lily OP MB Investment Artist : Hello mooer, due to privilege restriction, please get in touch with our customer service for more details.
Mooomoo AU customer service phone support is +61 1300 066 668Phone support service time:Trading day: 24 hours Non-trading day: 9:30 to 21:30 AETEmail:clientservice@futuau.com
Online: APP>Me>Customer Service, then type "agent" twice to reach a live agent.
MB Investment Artist :
TaoGe : hello
MonkeyGee Moomoo Lily OP : Thanks Moomoo Lily
Derek Kiser : time too fix Cisco work routine
Moomoo Lily OP 151678540 : Hi Mooer, sorry for the bad experience. Lily has forwarded your feedback to relevant responsible colleagues for further follow-up, please@Moomoo Buddy Further assist in processing. If there is any feedback, we'll keep you posted. Thank you.
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