A story where the experience of consulting with a bank for new business development was not good

There was a “future of banking” video on Pivot.

There was a story in the video about “we should expand our business beyond obtaining deposits and loans,” and I was reminded of a “bad experience.”

Previously, I was involved in new business development for a certain company.

At that time, I didn't say which bank, but I was dealing with a certain green megabank.

Details of the business details cannot be said due to a duty of confidentiality, but it was a service that required users to use their tablets.

There were cases where tablets were damaged while using the service, so I wanted to give them a guarantee.

The issue was that they didn't rent it from our company, so I was wondering what happened.

While I was consulting with my bank about the business, I was told that “services such as insurance can also be proposed,” so I asked them to propose insurance products.

That experience was insanely bad, wasn't it?

First, when you have business negotiations with companies that can propose insurance products in the other party group, you're made to write something like a complicated consent form.

A seal is also necessary at a relatively large volume that must be read.

If you ask why it's necessary, in terms of banking? It seemed like it was essential.

It's not cool, so they do an in-house legal review, apply for a seal, and submit it, but then we can finally accept proposals.

So, it seems like online meetings have to be in Teams on the other side.

Well, that's fine, but they don't share the screen.

When I heard that too, they said, “In order to share a screen, it is necessary to obtain approval within the bank.”

that's a hassle!

A lot of materials have been sent in advance, but wouldn't you like them to share the screen during the meeting?

If you can't do it, I want you to say “I can't do it.”

Furthermore, if screen sharing is not possible, I want them to tell you what part of the material is being explained in an easy-to-understand manner, but it's hard to understand.

Moreover, about 5 people came to the meeting, and about 3 people didn't talk at all.

productivity is insanely bad isn't it...?

Apparently bank people aren't used to online yet.

It seems that it is based on basic visits or offline communication where visits are made.

It's 2023 and it's still like that! I felt it.

“Banks should be able to make various proposals” is fine, but I really want them to do something about the experience of the person making the proposal was not good.

Actually, I have several megabank bonds denominated in US dollars, and one of the reasons I have one is “low default risk,” but I have a sense of a declining industry, so I want them to be solid.