Anybody receive reversal of filled order in yesterday 24hr trading as well ?
Hi did anybody receive the same notification ? I wonder how can we get compensation from brokerage in this situation….
The decision to reverse my order without any compensation is both unfair and unjust. While the funds were returned to my account, the delay in the return has caused significant inconvenience and potential financial loss.
#24hrtrade
Disclaimer: Community is offered by Moomoo Technologies Inc. and is for educational purposes only.
Read more
Comment
Sign in to post a comment
Moomoo Lily : Dear Valued Customer,
We have received a notice from our upstream provider, Blue Ocean, regarding an anomaly in the US stock overnight trading session. Specifically, all orders executed between 01:45 AM and 03:06 AM ET on August 5th have been canceled by the upstream due to this anomaly.
Please be aware that trading during the regular US stock market hours (pre-market, regular, and after-hours) remains unaffected. You can replace the order as you deem fit.
If you have any questions or need further assistance, please reach out to our customer service team. We sincerely apologize for any inconvenience this may have caused.
LearningAlphaMY OP Moomoo Lily : Hi lily , I had written an email for this matter.
gentle Iguana_2736 : Hello I faced the same issue and have written to MooMoo. Orders once executed by broker can’t be reversed. I am surprised MooMoo can do this. What happens if I place an order and after execution I want to reverse it as I do t like it. Will the broker refund my money? This is insane.