Beware of fake calls/accounts pretending to be moomoo

As moomoo continues to grow, so does the interest of scammers looking to exploit our community. We value your safety and caution you to be wary of any unsolicited investment offers purporting to be from moomoo.

- Phone calls from individuals posing as moomoo employees, offering free investment courses.

- Additional contact through private WhatsApp channels, with links to join exclusive investment groups.

- Attractive offers of high investment returns that are typically too good to be true.

These are old tricks in a new guise. For more tips on staying safe, dive into our posts below:

To help avoid becoming a victim of scams, you can take the following preventive measures:

Refrain from adding strangers as friends without careful consideration, especially those sent through the search feature. If you wish to add someone as a friend, it is advisable to verify their identity beforehand.

It is essential to ensure that investment-related information comes from a reliable source. To confirm the authenticity of the information, check the sender's identity first. If the sender claims to belong to a particular organization, verify this by visiting the official website or using a search engine. Moreover, be skeptical of messages that contain questionable links and avoid clicking on them.

Every investment involves an element of risk, and high-return investments are no exception. Be on guard if someone tries to persuade you by making big promises or offering internal insights. It is essential to remain skeptical and avoid making hasty investment decisions.

It is crucial to keep sensitive personal information, such as investment details, ID card numbers, bank account numbers, and passwords, private on WhatsApp or any other social media platform.

If you encounter situations where it is difficult to confirm if an account belongs to moomoo, please contact our online customer service by going to App> Me > Customer Service. Furthermore, if you discover any cases of people impersonating moomoo officials, please present supporting evidence through the App> Fraud Prevention > Report Fraud so that we can respond proactively and initiate appropriate measures.

Thank you,and stay safe.