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Beware of fake calls/accounts pretending to be moomoo

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Moomoo Lily wrote a column · Dec 3, 2024 17:08
As moomoo continues to grow, so does the interest of scammers looking to exploit our community. We value your safety and caution you to be wary of any unsolicited investment offers purporting to be from moomoo.
Over the last month, we've seen a spike in scam reports from Malaysia involving:
- Phone calls from individuals posing as moomoo employees, offering free investment courses.
- Additional contact through private WhatsApp channels, with links to join exclusive investment groups.
- Attractive offers of high investment returns that are typically too good to be true.
These are old tricks in a new guise. For more tips on staying safe, dive into our posts below:

Please note that moomoo officials won't direct you to add other personal third-party accounts or unverified group chats. Moomoo does not recommend stocks or investing plans through any platform.
How to better protect yourself?
To help avoid becoming a victim of scams, you can take the following preventive measures:
1. Exercise caution when accepting friend requests:
Refrain from adding strangers as friends without careful consideration, especially those sent through the search feature. If you wish to add someone as a friend, it is advisable to verify their identity beforehand.
2. Validate the information source:
It is essential to ensure that investment-related information comes from a reliable source. To confirm the authenticity of the information, check the sender's identity first. If the sender claims to belong to a particular organization, verify this by visiting the official website or using a search engine. Moreover, be skeptical of messages that contain questionable links and avoid clicking on them.
3. Stay alert to high-return promises:
Every investment involves an element of risk, and high-return investments are no exception. Be on guard if someone tries to persuade you by making big promises or offering internal insights. It is essential to remain skeptical and avoid making hasty investment decisions.
4. Safeguard your personal information:
It is crucial to keep sensitive personal information, such as investment details, ID card numbers, bank account numbers, and passwords, private on WhatsApp or any other social media platform.
If you encounter situations where it is difficult to confirm if an account belongs to moomoo, please contact our online customer service by going to App> Me > Customer Service. Furthermore, if you discover any cases of people impersonating moomoo officials, please present supporting evidence through the App> Fraud Prevention > Report Fraud so that we can respond proactively and initiate appropriate measures.
Thank you,and stay safe.
Disclaimer: Moomoo Technologies Inc. is providing this content for information and educational use only. Read more
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Moomoo Lily
Moomoo Community Official Account
As a Community Moderator, my goal is to foster authenticity, diversity, and a caring atmosphere within the Moo community
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