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Questions and Answers Issue 21
Hello friends, recently, more and more friends have picked up their cars, and many of them have begun to share the car-mounted gadgets they find useful. At the same time, the official car product mall's previously planned mall gadgets are also being launched one after another. If you have any suggestions and ideas, you are welcome to leave a message in the comment area to share.
November is coming to an end. I wish you all a happy weekend and welcome the brand new December. The following are the questions and answers in this issue. Please check them out:
01
How is the construction progress of the battery swap station? When will more Ledao batteries be added to the battery swap station?
At present, the construction of Ledao available stations is progressing in an orderly manner. As of November 24, a total of 720 battery swap stations across the country support Ledao battery swapping. Before December 31 this year, more than 1,000 Ledao available stations will be realized. At the same time, it is expected that by April 2025, there will be 2,000 Ledao available battery swap stations.
The current batteries will be given priority to ensure that our users pick up their vehicles. Subsequently, the number of batteries in the battery swap stations will be dynamically increased based on the number of vehicle deliveries and user demand to ensure that everyone’s battery swap service and experience gets better and better.
02
How fast is the L60 charging?
L60 adopts a 900V high-voltage platform, and the standard endurance version is tested at 25 degrees Celsius: it only takes 25 minutes to charge from 10% to 80%.
Considering that the battery can be replaced, for the sake of battery health, we do not pursue the ultimate charge and discharge rate. At the same time, the charging speed is affected by the charging pile. The high-power pile charges faster, but there are often many piles in a charging station. If there are more than two or three piles charging at the same time, there will be a diversion, and the charging speed will decrease.
Ledao's charging speed is rigorously calculated and is the most friendly charging speed for battery health. If you only pursue the speed of recharging, L60 only takes 2 minutes and 40 seconds to replace the battery, which is faster than all electric vehicles. At the same time, every battery replacement is a health check for the battery. Therefore, Ledao L60 users do not need to worry about battery degradation and other issues.
03
When will the car discharge socket be launched?
In the past two weeks, large freezers and inflatable mattresses have been launched one after another. Many campers can't wait to start planning their camping. There is also a high demand for car-mounted discharge sockets. At present, the energy team is conducting final tests on the car-mounted discharge sockets to ensure the safety and stability of the functions. It is expected to meet with everyone in December, bringing campers a richer and more convenient camping experience. Stay tuned.
04
What about the rear large table kit, magnetic bracket and magnetic storage box? When will they be launched?
The large travel table set announced in the official car product mall is expected to be launched in the first quarter of 2025.
The L60 has three native "Easy fix" standard magnetic suction interfaces reserved in the car, located on the central control storage table and behind the driver and co-driver seatbacks. The first batch of compatible products launched in the official mall include:
The multifunctional magnetic glasses case has a one-piece design and can be easily opened and closed with one hand. It is expected to be available in December.
The multifunctional magnetic storage compartment can easily store various small items and is expected to be launched in the first quarter of 2025.
The magnetic seat back bracket is based on the standard Magsafe design and can support electronic products including mobile phones with a load capacity of less than 1kg. It is expected to be launched in the first quarter of 2025.
You can go to the Ledao Auto App and follow @车品推荐官佩琪 , and we will synchronize the news and progress of new car products with you as soon as possible.
05
I have received a coupon for a 1,000 yuan discount on the freezer and am looking forward to using it. Could you tell me more about the installation and usage?
After the release of the L60 car refrigerator, it has attracted a lot of attention from music lovers. There are several questions that people ask frequently, such as whether it can be used without powering down the car? How does it dissipate heat? Can it be used at home? Here are the answers:
The 12V power port of the L60 supports continuous power supply to the freezer after the vehicle is locked. It can support 24 hours of maintenance at a time to ensure the normal operation of the freezer. In order to meet the power supply needs, the engineering team fully considered various usage scenarios when designing the vehicle system, which can not only ensure that the power is not cut off after leaving the vehicle, but also ensure that after a long period of power supply, the vehicle still has the minimum power reserve required for starting, ensuring the normal driving of the vehicle.
In addition, the heat generated by the freezer during the refrigeration process will be effectively dissipated through the car body to ensure stable operation. After installation and use in the car, the trunk cover can be closed to achieve perfect "invisibility".
If you want to use the freezer at home, you can do that. The L60 car freezer supports standard household voltage (220V) and can be plugged in directly. You only need to prepare an additional power cord.
06
If you encounter some driving problems after picking up the car, how should you provide feedback?
Since the delivery of L60, the software version has been iterated twice. Many optimization suggestions come from the daily feedback from car owners, a large part of which comes from the feedback from everyone through "Xiao Le".
Therefore, if you encounter problems with the car after picking it up, or have suggestions for software optimization, you are welcome to tell Xiaole. Wake up "Xiaole Xiaole, I want feedback" in the car and describe the problems or suggestions you encountered according to Xiaole's voice prompts.
If the problem is related to smart driving, you can also activate the smart driving one-click reporting function by long pressing the left scroll wheel of the steering wheel to the left/right.
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The issues raised by everyone will be anonymized and reported to the processing platform simultaneously. Ledao's product team will summarize and collect the voices reported by users through AI every day as data input for future version iterations.
In addition, you can also go to the [Ledao Auto App - My] page to find a 24-hour online exclusive service butler, and any questions about car use and services can get a quick response from the butler.
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07
I want to change Xiaole's name, how can I do it?
Some friends want to change the name of Neng Xiaole and ask how to do it. You can change the nickname of the vehicle on both the mobile phone and the car computer:
Through the Ledao Auto App:
Click [My Car - "Settings" button in the upper right corner - Vehicle Nickname] to modify or reset it.
Via the vehicle terminal:
Method 1: Call up Xiaole directly and say "I want to change its name" and tell Xiaole what name you want to change it to.
Method 2: Click the control bar at the bottom of the car's central control screen to enter the Xiaole settings interface, customize Xiaole's nickname, and then save it.
After you change your Xiaole nickname, the system will evaluate the awakening success rate of the new nickname, from one star to five stars. The higher the star rating, the higher the awakening success rate.