CEO Barak Eilam credits AI as the cornerstone of Nice's swif...
CEO Barak Eilam credits AI as the cornerstone of Nice's swift expansion into digital engagement, attributing customer appeal to their 'platform' approach. He sees AI's rapid proliferation as a catalyst for new interest, aiming to deliver more automated customer-service systems with 'awesome' service.
Nice Gets an AI Boost to Earnings and Its Call-Center Software -- Barrons.com
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