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See what the 'disappeared Moomoo customer service' is all about.

See what the 'disappeared Moomoo customer service' is all about.
Actually, if customer service is not provided, why bother with this feature?
Who is responsible for promoting this project in which product or Business, how should they evaluate their performance? 😒😒😒
Disclaimer: Community is offered by Moomoo Technologies Inc. and is for educational purposes only. Read more
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  • Moomoo Buddy : Dear customer, according to your screenshot, the dialogue box is not for online customer service. You need to open your moomoo app, go to 'My Customer Service', then 'Online Customer Service', and enter '人工客服' to speak to a representative. We apologize for any inconvenience caused and please contact us again if you have any questions!

  • 103884830 OP Moomoo Buddy : Don't always use official cliches... If you have done something useless, wouldn't it be more effective to ask the users directly by knocking on your headquarters' door for answers? Traditional industries face users with this kind of evasive but logical and worthless cliches.

  • Moomoo Buddy 103884830 OP : We apologize for any inconvenience caused. Regarding your feedback on the functionality, your case has also been escalated to the relevant department for follow-up. Thank you for your feedback, please pay attention to system messages or callback. We wish you a happy life!