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$Direxion Daily FTSE China Bull 3X Shares ETF (YINN.US)$ Why...

$Direxion Daily FTSE China Bull 3X Shares ETF (YINN.US)$ Why did you sell 200 shares of YINN to arbitrage after buying 200 shares of YINN on August 5th (the purchase order was cancelled) without being notified by MooMoo (the purchase order was cancelled). Now, not only are trading profits lost, but they are also losing money due to misleading moomoo information. Previously, the customer service said they would treat me fairly and reimburse the original profit, but then another customer service contacted me and said that it was Moomoo that would not make any compensation for this. My transaction was entirely based on the moomoo platform showing that I had bought and then sold it. MooMoo's second customer service not only ignored the whole unfair treatment, but it was really chilling to take responsibility for nothing. Hope MooMoo will give me a fair response when I see it.
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  • Moomoo Buddy : Dear client, I have sent your question back to the relevant part of the follow-up, I apologize for the inconvenience, they will contact you in 2 working days Thank you for your understanding!

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