exchange rate issue in moomoo
When I convert my USD back to SGD, my SGD is supposed to be higher due to the exchange rate, but moomoo deduct some money from it, so my asset in SGD still lower, not the first time. So I decided to transfer all my money out from moomoo.
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Moomoo Lily : Dear mooer, sorry for your bad experience. Lily has received the issue you reported and forwarded it to the relevant colleagues for follow-up assistance, and we will keep you updated.
105361637 : Hey thanks for sharing this and bringing up this matter to Moomoo.![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
acesdagger : Do update us the latest developments... I too felt cheated by the exchange system in moomoo.
acesdagger : Of course i understand there will be some momey loss due to exchange rate both way but the loss of about 8% is crazy.
Moomoo Buddy : Dear client, Currency exchange rate shown is real time. After you enter the exchange amount you exchange out, the system will automatically calculate the amount you exchange in based on exchange rate, no other fees will be charged. For details, please refer to the statement. Exchange page: Log In Thank you.