yooooz
:
i have asked customer service for the underlying reason for the drop but she couldn't explain it nor direct me to someone else. say will escalate to her manager.
yooooz
:
The reasons i can think of is that there could be a large one off expenses booked which have not been accrued daily. Or a large withdrawal that they need to incur break fund cost on their fd or sell securities at a loss. But i think better for moomoo or fund house to give the actual underlying reason.
Moo_Rich
:
Dear Client, Due to an incorrect pricing of a security held by the Fullerton SGD Liquidity Fund, the net asset value of the fund was underestimated on January 10, 2024. The net asset value of the fund has now been corrected, and we have compensated affected investors. - If you invested in the fund on January 10, 2024, you will not be affected by the underestimation of the net asset value, and the number of shares you purchased will not change. - If you redeemed the fund on January 11, 2024, and received a lower redemption return due to the underestimated net asset value, we have compensated affected holders for the difference between the underestimated and correct net asset values, which has been credited to your Universal Account. You can view the compensation amount in the fund details. We apologize for any inconvenience caused and appreciate your understanding and support. If you have any questions, please do not hesitate to contact the moomoo team. Thank you.
yooooz : i have asked customer service for the underlying reason for the drop but she couldn't explain it nor direct me to someone else. say will escalate to her manager.
CKKent : please share with us once you got any feedback form moo moo thanks. First time encounter negative after so long.
OnlyMonkey : I think my other platform gave me +ve.
Same fund
WHui : How can the IMF be negative???
yooooz : The reasons i can think of is that there could be a large one off expenses booked which have not been accrued daily. Or a large withdrawal that they need to incur break fund cost on their fd or sell securities at a loss. But i think better for moomoo or fund house to give the actual underlying reason.
SG TAN MAS : I'm also a negative earners
Dadacai OnlyMonkey : This fund is exclusive to moomoo. You are probably referring to $Fullerton SGD Cash Fund (SG9999005961.MF)$?
Moo_Rich : Dear Client,
Due to an incorrect pricing of a security held by the Fullerton SGD Liquidity Fund, the net asset value of the fund was underestimated on January 10, 2024. The net asset value of the fund has now been corrected, and we have compensated affected investors.
- If you invested in the fund on January 10, 2024, you will not be affected by the underestimation of the net asset value, and the number of shares you purchased will not change.
- If you redeemed the fund on January 11, 2024, and received a lower redemption return due to the underestimated net asset value, we have compensated affected holders for the difference between the underestimated and correct net asset values, which has been credited to your Universal Account. You can view the compensation amount in the fund details.
We apologize for any inconvenience caused and appreciate your understanding and support. If you have any questions, please do not hesitate to contact the moomoo team.
Thank you.