how long does it take for everyone to redeem their funds before it is withdrawable and successfully transfers out to your bank account? i saw its suppose to be t+1 but i redeemed the fund on a wednesday evening, its already monday and it hasnt even transferred out to my bank account. very disappointing experience and lost of opportunity cost!
Moomoo Lily : Hi, @Moomoo Buddy Please assist. Thanks!
103997595 : By right you should’ve received it on friday evening
Dadacai : The money doesn’t go directly to your bank account. It will be in your moomoo account by Fri 8pm (may get it in the afternoon) and you can withdraw it during office hours.
Moomoo Buddy : Dear valued customer, base on the redemption rules set by Fullerton SGD Cash Fund: the cut-off time is 12:00(lunch time).![undefined [undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36)
FYI:
1. If you redeem before 12:00 on T(Friday), your redemption SGD amount will become withdrawable by 20:00 T+1 (Monday).
2. If you redeem after 12:00 on T(Friday), your redemption SGD amount will become withdrawable by 20:00 T+2 (Tuesday).
3. If you selected to withdraw to your debit card, it will be transfered to your bank account on next working day.
If you have any further questions please feel free to come in line, we wish you a good day!
hs9625 Dadacai : I think it can redeem to “credit card” directly. “credit card” = bank account
Dadacai hs9625 : That option requires the funds to be withdrawable before you can enter any figure. I tried before.
hs9625 Dadacai : Noted, will try myself during tomorrow redeem
103554166 OP : Anyone knows if it is faster to redeem directly to bank account or to the universal account then withdraw from there ?
Moomoo Lily 103554166 OP : Hi, @Moomoo Buddy Please assist. Thanks!
Moomoo Buddy 103554166 OP : Dear valued customer, actually it is the same thing, if you request redeem Fund directly to your bank account, also need to wait the Fund been settled first, then the system helps you initiate the withdrawal. Thanks for your support. Have a nice day!
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