Moomoo Buddy
:
Dear client, when the unit of a fund order using coupon is confirmed, the coupon is deemed as used. The cashback amount will be credited to your account within 1-3 trading days, and you can view it in 「Accounts - More - Funds Details」 after it is received. If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+65)-6321 8888 Thank you for your support! Have a nice day!
Moomoo Buddy
HaileyK
:
Dear client, after you used the $20 fund cash coupon, you may wait 3 working days to receive the cashback. We suggest that you redeem and withdraw after you get the $20 cashback. If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+65)-6321 8888 Thank you for your support! Have a nice day!
Moomoo Lily : @Moomoo Buddy Please help assist it.
Moomoo Buddy : Dear client, when the unit of a fund order using coupon is confirmed, the coupon is deemed as used. The cashback amount will be credited to your account within 1-3 trading days, and you can view it in 「Accounts - More - Funds Details」 after it is received. If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+65)-6321 8888 Thank you for your support! Have a nice day!
HaileyK : How long do I need to keep this $2k in the account to get the $20 before you can withdraw the money?
102167910 Moomoo Buddy : Same question. Is there a minimum time before funds withdrawal?
Moomoo Buddy HaileyK : Dear client, after you used the $20 fund cash coupon, you may wait 3 working days to receive the cashback. We suggest that you redeem and withdraw after you get the $20 cashback. If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+65)-6321 8888 Thank you for your support! Have a nice day!
Dadacai : FAQ How to Use A Fund Coupon?