how do I redeem the 20 dollar coupon? signed up with 10k but didn't get the 20 dollar cashback
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Moomoo Lily : @Moomoo Buddy Please help assist it.
Moomoo Buddy : Dear client, when the unit of a fund order using coupon is confirmed, the coupon is deemed as used. The cashback amount will be credited to your account within 1-3 trading days, and you can view it in 「Accounts -- Universal account--More-- Funds Details」after it is received. If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+65)-6321 8888 Thank you for your support! Have a nice day！
103725603 : I didn’t get the $20 too and it has already been a week
Dadacai 103725603 : The coupon can only be used wef 1 Dec so not possible for it to have been a week. You must select the coupon at the subscription page. Are you sure the coupon has been used or is it still showing in your coupons page? https://www.moomoo.com/community/feed/110504402550790
Dadacai : FAQ How to Use A Fund Coupon?
beaver Queen : I also suscribed to 10 cash coupon w 5k then suddenly it just cancelled my cash coupon n suscribed 5.8% instead. why like this
Dadacai beaver Queen : When did you use the coupon and which fund did you use it on?
Boon Peng : I just received my $20 at around 4.30pm
beaver Queen : I checked my fund details. I had my 20. thanks moo
beaver Queen Dadacai : dadcai, I just checked again . it was processed . thanks for so helpful. grateful