I actually listened to the conference call the bank held to ...

I actually listened to the conference call the bank held to announce this, and as I heard the CEO and his VPs speak, something struck me. This may sound like a generalization:
CEO Bharat Masrani sounded like someone asleep at the wheel. He was noticeably slow to respond, and his answers were very vague—you wouldn’t think he was the CEO of one of the largest banks in North America. Just based on his communication style, I wasn’t surprised that this happened under his watch. I understand that English may not be his first language, but even basic communication felt like night and day compared to the other VPs who spoke today (the upcoming president Raymond Chun, and Leo Salom, president and CEO of TD AMCB). $The Toronto-Dominion Bank (TD.CA)$