70193418
commented on a stock · Oct 8 21:55
I am unable to close my options.
$Occidental Petroleum (OXY.US)$ The call option was already quite profitable at +60%, but when I tried to sell, it kept showing a trade password error, and then moonmoon crashed...
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impro : Is it not allowed to sell if someone is manipulating?
Chu0046 impro : Obviously he forgot the password...
70193418 OP Chu0046 : I haven't forgotten my password. Probably after a little over an hour, when the price drops, the password can be restored for use. In fact, when there is a big market fluctuation, many brokerages have too many users and cannot place orders or operate for a period of time. So it is better to set stop-loss and take-profit orders in advance for some stocks.
Moomoo Buddy : Dear client, We are very sorry for the inconvenience, You can contact our 24/7 live chat agents through the app via Me > Customer Service and provide screenshots of the error, we will forward your feedback to the relevant teams for further checking. Thank you for your understanding.