@moomoo Rewards I recently redeemed a pawn. The status was c...
@moomoo Rewards I recently redeemed a pawn. The status was changed to "shipped" yesterday 11 Dec, but I have not received anything. Please check! It's 19,000 points. Very difficult to get those points nowadays.
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Moomoo Lily : Hi, @Moomoo Buddy Please assist. Thanks!
Moomoo Buddy : Dear valued customer, normally once the redemption is completed, it will be shipped out within 21 business days. And you can check it in the order details after it is sent out. You can try to check the package delivery status through the tracking number. Or you can contact our customer service, we can check for you. Thank you. Please feel free to contact our customer service. Online service: APP>Me>Customer Service>Online Inquiry, Customer service hotline: (+65)-6321 8888. Have a nice day!