Last week, my wife and I stayed at The RuMa hotel. It wasn't...
Last week, my wife and I stayed at The RuMa hotel. It wasn't to have some alone time as a couple, but because we had classes again. Coincidentally, the class location was inside this hotel. I must say, this hotel really lives up to its five-star rating. In addition to the high-end decor with a touch of retro style, they also have a '#TurnDown' Service. Here's the story - since our classes ran from early morning to almost evening, we were out of the room for almost half a day. After the first day of classes, I was startled when I returned to the hotel. I noticed that our bed had been adjusted. I thought someone had intruded, but later my wife told me it was their service. The so-called TurnDown Service is actually their Housekeeping. It means ensuring that customers can directly go to bed as soon as they return to the room. So, besides helping to restore the room to its original state from the first day, they also neatly arrange your personal items. How amazing and orderly they were, really! I originally had a pile of clothes in a mess, but they neatly folded each one one by one. The clothes were folded so neatly, like perfect squares. It's the kind of folding method you see at Uniqlo, where the clothes are neatly folded and ready to be sold. I could hardly recognize my own pile of clothes. Just as I was looking for my socks and wondering where they went, I found that they had neatly paired and hung each pair of my socks. It made me feel like Christmas was approaching, as if Santa Claus was preparing to fill my socks with gifts. Just when I thought all this high-standard service had ended, suddenly I noticed # a note on the table. It turned out to be a heartwarming note left by their staff. They handwrote "Have A Nice Day" to us, accompanied by a self-drawn smiley face. It was beyond impressive! I could almost feel the warmth from the note. Touching~~~ It's been a long time since I've experienced such thoughtful and high-end service. Just as I was about to finish being touched and ready to put down the note in my hand, my eyes suddenly caught sight of a familiar yet unfamiliar line of English words in the top left corner: "#TQ #For #The #Tips" Huh? What? Tips? What are Tips? I stood there, almost in a daze for about 10 seconds. In life, there will always be a moment where you feel enlightened. In an instant, I understood, like being hit by a realization... That moment, I understood... In the morning, I emptied my pockets to make moving around during activities more convenient. I took out all the paper notes and coins from my pockets because I thought they were too heavy. I emptied them out, and then? #I left them on the hotel table... Until today, I still believe. They sincerely serve me because they are five-star, these are all basic amenities~ It's definitely not because of my little over 50 piece that I received such great service~ Hmm... Definitely not like that...
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