Let's protect your personal information! Fraud methods and fraud prevention measures on LINE

We have been continuously calling attention to fraudulent acts and fraud groups, but recently there have been reports of cases where users are directed to external SNS such as LINE by means such as SMS or individual messages, and further fraudulent acts are carried out.

Such cases pose a serious threat to the safety of many users' personal information and assets. Therefore, we will introduce in detail the various types of fraud, methods, and prevention measures that make full use of SNS such as LINE, so please refer to it.

LINE fraud refers to various fraudulent acts using LINE, and includes false investment projects, high profit guarantees, transmission of phishing links, etc. Personal information may be leaked due to these fraudulent acts, and there is a possibility that victims may incur financial losses, etc.

Break into a mobile carrier's partner server and obtain personal information via a malicious application or virus.

Add friends on LINE and contact them via chat.

Obtain personal information by impersonating an acquaintance or public institution and using fake emails, websites, etc.

We impersonate our investment advisors or customer account managers and try to gain their trust. Pretending to be a good-looking person of the opposite sex or from the same place of origin, they learn about the other person's personal information and needs through long periods of individual interaction, and try to gain the other person's trust more effectively.

High return guarantee: Pretend to be an actual brokerage firm or investor, promise high returns and low risk, and induce them to invest in extremely illiquid stocks or new stocks. When they buy stocks that have been deceived and recommended, fraudulent groups sell them, and aim to make a profit by plummeting stock prices.

False investments: For various reasons, they induce people to send money to a fake site or app, and then they are unable to withdraw the funds.

Additional deposit: Initially, a small deposit is made to show false operation results, and when trying to withdraw, they trick you into not being able to withdraw without depositing income tax, and then make an additional deposit.

Phishing links: By sending messages containing malicious links, they induce the other party to click and steal personal information and funds.

In order not to become a victim of LINE fraud, let's be wary with the following precautions.

Don't easily add friends: Don't easily add friends to people you don't know on social media. Check the person's identity before adding, especially if it was added using the search function.

Check the source: If you receive investment information, first verify the sender's identity. If the other party claims to be a staff member of a real company or public institution, check with a search engine or official website. Also, be wary of messages containing suspicious links and make sure you don't click on them easily.

Be wary of high return guarantees: investing always involves risk. High returns usually involve high risks. If someone claims they can guarantee high returns or provides so-called “inside information,” please be careful not to believe it at all.

Protect personal information: Don't share personal information on LINE or other social media. Regularly update personal information, such as investment information, ID card numbers, bank account numbers, and passwords, to prevent disclosure.

Strict protection of personal information: We manage customer information by dividing it into “personal information,” “personal information,” and “personal data” as stipulated in Section 2 (1) of the Personal Information Protection Law, and thoroughly complies with the Personal Information Protection Law and related laws and regulations, guidelines of the competent minister, and guidelines of certified personal information protection organizations.

We are actively dealing with various types of illegal activities and fraud, blocking fake sites and apps, and cooperating with other social media to eradicate fake accounts to prevent fraud and fraud.

We do not direct people to LINE personal accounts or group chats through text messages or other unofficial channels, or recommend trading specific stocks or stocks.

If you're not sure if it's our official account, please contact our manned chat support to confirm.

You can contact them via chat on “My Page - Customer Support”. Also, if it is discovered that they are impersonating our official account, please provide evidence in “fraud prevention” and we will deal with it quickly based on the details of the report.