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Maybank’s Digital Meltdown: The Great Thursday Night Bank Heis* (Sort Of)

*Cue the dramatic intro music!* Alright folks, gather 'round because we've got some news hotter than a fresh plate of nasi lemak! Malayan Banking Bhd's (Maybank) digital platforms—yes, the Maybank2u website and that spiffy MAE mobile app—are back online after taking a little unplanned vacation since 5 pm on Thursday.

Now, picture this: It's 5 pm, you're ready to wind down, maybe check your bank balance, and boom—nothing! Complaints started flooding X, the platform formerly known as Twitter, with users collectively going, "Seriously, Maybank?!"

But fear not, good citizens, because Maybank finally heard your cries from the digital wilderness. They updated their X account, announcing that transactions are back on track. Cue the applause! But hold on—before you start popping the champagne, there's a catch: card information is still MIA. Yup, it's like finding out your favorite show is back but half the episodes are missing.

Just an hour earlier, Maybank was doing its best impression of that friend who’s always "almost there," tweeting about "intermittent issues" with their website and apps. Classic.

Maybank’s X account was on fire with updates: "Kindly be informed that MAE app, Maybank2u (web & app), Maybank2u Biz (web & app) and debit card transactions are temporarily unavailable." Translation: "We know you’re upset, we're working on it, please don’t start a riot."

It’s been a rough couple of months for Maybank with these glitches. They even had one right before Aidilfitri—because who doesn’t love a banking crisis during a major holiday? Bank Negara Malaysia (BNM) isn’t laughing, though. They've demanded Maybank explain what's going on with all these digital hiccups.
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