Microsoft's major global outage may be related to computer security technology companies

According to comprehensive foreign media reports, the Microsoft system broke out in a global crash at around 1:19 p.m. on the 19th. Many netizens reported that PTT, US Reddit, and X platforms all poured into extensive discussions. Many people shouted directly for the blue screen of the system. Many companies in Japan have already directly shut down. The Microsoft system failure also caused the US low-cost airline Frontier Airlines and other small low-cost airline companies to stop flying.

Many netizens are crying out for not being able to use Microsoft-related software, such as tools such as Microsoft 365, and some even had a “blue screen error (blue screen)” directly after updating the operating system, calling “You can announce your own vacation.”

According to a report by Windows Latest, the culprit that caused the Microsoft Windows system crash and even the blue screen error was not Microsoft's fault. In fact, the anti-virus software released by CrowdStrike, a financial security company, caused it to be shipped out of the package. CrowdStrike also acknowledged this error and issued a statement saying that this time, it is mainly the Windows 10 operating system that will cause a “blue screen” error, and the cause of the problem is being investigated and eliminated.

According to the “Sydney Morning Herald” report, the crash was related to the US cybersecurity provider CrowdStrike. The company provided information on endpoint security, intelligence threats, etc., and its “Falcon sensor” (Falcon sensor) was installed in many commercial computers to collect security data.

A statement posted by CrowdStrike on its website said, “The company has received reports of Windows host crashes related to Falcon sensors... the engineering team is actively working to resolve this issue.”

Australia's payment systems have all been affected, and customers at the local supermarkets Coles and Woolworths have reported being unable to use their credit cards at terminals. Several systems of the Australian NSW police have been paralyzed, limiting the police's ability to spread information.

Publications under the Shicheng New Press Media Group, including “Lianhe Zaobao” and “The Straits Times”, were also affected.

According to the “Asahi Shimbun” report, Universal Studios Osaka, Japan's point of sale information system (POS) failed at 2:00 p.m. on the 19th, so almost all restaurants and stores in the park were unable to check out and were only able to suspend operations. Furthermore, the West Japan Railway Company said that since 2:22 p.m. on the same day, there have also been problems with the “JR West Train Operation Information App” system.