Moomoo is sucking shit right now!!!!
$NKLA 240607 0.50P$ I’m getting a margin call because I bought $27 worth of one dollar puts, therefore they froze $1000 of liquid cash in my account because of a supposed need to exercise… no one can explain at customer service!!! it’s just not right!!!
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OhNowGombie OP : I risk losing $27 and I’m in the money but I can’t trade the other half of my account which is liquid cash…. Their customer services soooo shoddy… I’m waiting for a specialist to call me back. What a crock of shit.!!! it’s not the first time you’re little app sucks
OhNowGombie OP : I can exercise them if I email them though some how. They gave me an email address but anyway it can’t be right. It has to be a mistake.
Moomoo Lily : @Moomoo Buddy Please help assist it.
OhNowGombie OP Moomoo Lily : Thank you ! I’m sorry…. No one explained that I had to buy the stock in order to sell it at the strike price. a very simple explanation of how to exercise a long put
Souxiesue : Hahaha I’m lucky my option purchases didn’t go thru
Good luck that sucks
I need to find a better platform for options that this one for sures
Moomoo Buddy : Dear client, we are so sorry for your bad experience. We have your inquiries recorded and send them to our trade specialists for further investigation. They will contact you as soon as possible. Have a good one!
OhNowGombie OP Souxiesue : If I could’ve just waived the right to exercise, then I wouldn’t have needed to buy 100 shares per contract so I could sell them to the contract maker at the strike price, if you understand me correctly, it’s a put…. I mean, I can’t sell them because too close to the money/strike,,, so it’s a predicament that can happen if you need to exercise put option that your long on,
TranceHead OhNowGombie OP : sounds like you got 'naked' options. if you don't have the money to buy the actual stock, you need to sell the option contracts before they expire
RDK79 : I’m not smart enough to do option trading. Moomoo seems to push this pretty hard with training ads etc. Based on your experience there’s no way I’ll do this via moomoo. Good luck!!!
Renato bal : It’s very serious once things seem to have grey areas which, definitely, isn’t good at all.
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