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No refund received

Can anybody help to explain why I never receive refund for this stock after the split? I had 1.6 in quantity
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  • Moomoo Buddy : Dear customer, usually we will credit to your moomoo account the residual value in cash after we received from upstream, you should already received now, kindly check your Funds details via moomoo APP. Thanks for your support. Have a nice day!

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