$NVDA.US$ guys moomoo just said all nightmarket trades at Bl...
$NVDA.US$ guys moomoo just said all nightmarket trades at Blue Ocean will be cancelled??? Thats ridiculous! Have you got that info as well?
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Moomoo Lily : Dear Valued Customer,
We have received a notice from our upstream provider, Blue Ocean, regarding an anomaly in the US stock overnight trading session. Specifically, all orders executed between 01:45 AM and 03:06 AM ET on August 5th have been canceled by the upstream due to this anomaly.
Please be aware that trading during the regular US stock market hours (pre-market, regular, and after-hours) remains unaffected. You can replace the order as you deem fit.
If you have any questions or need further assistance, please reach out to our customer service team. We sincerely apologize for any inconvenience this may have caused.
Mockingjay OP Moomoo Lily : so they are cancelled already?
Mockingjay OP : Why bring the disaster caused by Blue Ocean to customers?
Mockingjay OP Mockingjay OP : They should take full responsibilities, not customers, am I right?
103505862 : Is that why the deal was cancelled
Mockingjay OP 103505862 : I don't know, I'm fascinated
103505862 Mockingjay OP : I also received this message, but the ticket hasn't changed, I don't know what the hell
Mockingjay OP 103505862 : It just makes people sleepless. As soon as I wake up tomorrow night, the operation to cut the bottom of the market and spread the cost was in vain??
Mockingjay OP : The customer service replied, “Hello, sorry for the long wait. Feedback from relevant colleagues is currently being processed. The transaction funds will be returned at that time, so please wait patiently”
Is that why they want to beat us?
103505862 Mockingjay OP : I mean, I've been squatting for half a day
104639697 : This is unreasonable at all. They push the system error issue to the customer to ask the customer bare on their wrong doing. My filled order was reflected cancel this morning and call the customer service they ask to wait for managing level meeting discussion after 2-3days….HELLO!!!, in today volatile market not just a single day, a single hour also makes a lot differences.
Mockingjay OP 104639697 : same![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
104639697 : Anyone already got their stock revert back to acc?
Mockingjay OP 104639697 : me
104639697 Mockingjay OP : Wow so fast, I escalated since 7am but till now haven’t revert back to me
Mockingjay OP 巴肥特 : if u sold it then yes, moomoo will short it without your permission![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
Mockingjay OP 巴肥特 :![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
![[undefined]](https://static.moomoo.com/nnq/emoji/static/image/default/default-black.png?imageMogr2/thumbnail/36x36 "undefined")
104639697 : So is it mean they return us back the cash or the stock we purchase yesterday?
Mockingjay OP 104639697 : return the cash u purchased
104639697 Mockingjay OP : Then will be so stupid…the period of share purchase is at the bottom of the market and they give u back the money of your purchase price and without this system issue it will be easily gaining more than 10%
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