New Sept to Oct 5.8% Promo
Am I still entitled to the 30 days 5.8% promo if I already have $80k since the previous National Day promo?
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Moomoo Lily : Hi, @Moomoo Buddy Please assist. Thanks!
Moomoo Buddy : Dear client, thank you for your waiting. Existing users who have participated in the previous 58th National Day Special Offer event are not eligible to participate in this event. Please kindly note that, thank you for your support!
104173500 OP : Noted with thks
gunzgunz : Should make it clear on your promo page. I only realize this upon reading T&C.
Dadacai Moomoo Buddy : @Moomoo Buddy What does “deposit of fresh fund” mean? Those who have never done a first deposit before?
Moomoo Lily Dadacai : Hi, @Moomoo Buddy Please assist. Thanks!
Moomoo Buddy Dadacai : Dear client, thank you for your waiting, for the term of "deposit of fresh fund" in this promotion means the client who have made deposit before 31st of August and would like to make a totally new deposi/first fresh deposit since this pormotion got started, thank you for your support!
Dadacai Moomoo Buddy : Do you mean “have never made deposit”?
Moomoo Buddy Dadacai : Dear valued customer. We'd like to know more details about your enquiry and help you out. Please contact our live chat agents through the app via Me > Customer Service > Online Inquiry. If you prefer talking to someone, please call us at +65-63218888, thank you for your support!
Dadacai Moomoo Buddy : The wording is confusing. Your reply was “have made deposit” but the TnC state “have never made deposit”. If it is the latter, how is it different from Enjoy 5.8% p.a. for 30 days - September to October 2023-moomoo Help Center (first pic) ? Can you clarify here so that everyone can have a clear idea?
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