$SIA (C6L.SG)$ Woman books SIA flight from Vancouver to Sing...
Woman books SIA flight from Vancouver to Singapore, but airline asks her to depart from Seattle.
Bruton told AsiaOne that her family was disheartened by the service provided by SIA saying: "The tone via their telephone service and written replies felt mechanical, lacking a genuine connection."
"I hope they'll try to do better and may others not have to undergo this stressful ordeal that I've experienced."
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NyC SK : lol better than throw u out and than u don't even know where u are
DaffyDaDa : But seriously, SQ policies and systems have somewhat become less customer centric as before pandemic from the last few flight experiences this year. The call centre is outsourced and mechanical when you need help...the Asian charm is forsaken in the face of post pandemic recovery