When I submitted my driver's license and personal card, I wa...
When I submitted my driver's license and personal card, I was told it was not acceptable because my name was in both the old and new characters. Even though both were issued by public institutions, I had never been told anything in 70 years because they are the same characters.
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moomooサポート : We apologize for any inconvenience caused during the account opening process. We will relay your app feedback to the relevant department. Please note that if the name on your identification document and My Number document do not match completely, we may request corrections. Thank you for your understanding and cooperation.