Why after 30days my 5.8% received a Cash coupon but used? and no money was added into my account.

Moomoo Lily : @Moomoo Buddy Please help assist it.

Romantic Hunk : just called the china hotline again and again. they will respond to you. and take months to pay you back the % top up that you deserve.

Mypocketmoney : Read the T&C. The extra interest will only cash in lump sum after completed the 30days, T+7 working days into your trading account.

Moomoo Buddy : Dear client, thanks for your patience, please note that the extra returns will be issued to you as the cash coupon within 7 working days when your 30-day period ends. Please wait patiently and if you have any further questions, please feel free to contact us through 'Me-Customer service-Online inquiry/Phone inquiry'. Have a nice day ahead~

PeasantX : same issue here

103923878 : I received the cash coupon pretty fast 2 days after completing the 30-day period. Check > Universal A/C > More > Funds > Fund Details

Chin Wei OP : ok, I get my Cash already..

Thy GoD : People need to start learning how to read the T&C and understand what the reward even is....

Dadacai : The cash coupon is used automatically in this case so you don’t have to do it. For other cases, you have to click it manually. After use, the money is credited within 1-3 working days into your moomoo account.

jdlim : Has anyone here received the cash reward from the promotion? I was told to wait for a week and I’m still waiting now.