An exception occurred in the night trading system yesterday, and night orders traded from 01:45 AM to 03:06 AM today (August 5) Eastern Time were canceled.
Just now I received a call from moomoo saying that losses need to be borne by myself, moomoo takes no responsibility. The night position was opened for buying and had already been sold during the session. (See attached image) The order, which should have been profitable, turned into a short sell at 119 due to moomoo canceling the order. Do you think this is reasonable? It is completely unreasonable for moomoo to cancel and force a short sell at such a low price!
Currently, moomoo refuses to compensate or bear the losses, asking customers to bear the losses themselves, at most offering a few discount coupons. What use do your discount coupons have for me? I now have just over $300, while others have to bear losses in the thousands or tens of thousands, is that fair? This is moomoo's way of handling issues, making customers bear the losses!

Another good experience, more people this year.