Hi, when you subscribe IPO using margin financing, the financing interest will be charged at 6.8% per annum, but it’s calculated on a daily rest basis and the financing interest will be realized at the month's end. Please note that the accumulated interest for the month will be deducted in the following month. If there is insufficient cash in your account to offset the monthly deduction of financing interest, additional financing will be incurred or the financing amount will be increased.
@moo3000:may you elaborate more on the financing interest 6.8 per annum? is it the yearly cost for keeping IPO shares on moomoo app?
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Dear Client! The 6.8% financing interest per annum applies when you purchase stock using margin. We do not charge any fee for holding IPO shares. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you still have more questions about 6.8% financing interest. Thank you for your understanding, and have a wonderful day ahead!
@moo3000:may you elaborate more on the financing interest 6.8 per annum? is it the yearly cost for keeping IPO shares on moomoo app?
2
Dear Client! The 6.8% financing interest per annum applies when you purchase stock using margin. We do not charge any fee for holding IPO shares. Please contact our 24/7 live chat agents through the app via Me > Customer Service. If you still have more questions about 6.8% financing interest. Thank you for your understanding, and have a wonderful day ahead!
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Dear client, if you are the option purchaser (LONG CALL/PUT), then you have the exercise rights. When the option is in-the-money and the buying power is sufficient, the option will be automatically exercised. Thank you.
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Hi, Cash plus (Money Market Funds) invest in low-risk money market financial instruments such as government short-term bonds, and fixed deposits in banks. Below are some key features of money market funds.
● Quick Redemption
Put your uninvested cash to work by investing in MMF, which can be redeemed immediately at any time for trading stocks, IPOs, and mutual funds.
● No lock-up period
There is no lock-up period for money market funds. Investors can redeem them at any time after the units are ...
● Quick Redemption
Put your uninvested cash to work by investing in MMF, which can be redeemed immediately at any time for trading stocks, IPOs, and mutual funds.
● No lock-up period
There is no lock-up period for money market funds. Investors can redeem them at any time after the units are ...
@103538351:hi, I'm a newbie here, is cash plus somewhat similar to fixed deposit?
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Dear customer, we've escalated your issue to trading team, they will reply to you via email within 1-2 business days. Thank you.
@Inner Yo:Am I misinterpreting what this is saying?
When you call during off-market hours Eastern Time, a recording tells you that no one is available but for during market hours.
All that is left is the AI bot customer service window and no help files on point to my question.
Specifically, why a buy order indicates that it is buying on margin when I have more (“withdrawable”) cash than the order placed in the account?
When you call during off-market hours Eastern Time, a recording tells you that no one is available but for during market hours.
All that is left is the AI bot customer service window and no help files on point to my question.
Specifically, why a buy order indicates that it is buying on margin when I have more (“withdrawable”) cash than the order placed in the account?
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Dear client, any questions please contact our live chat agents through the app via Me > Customer Service and please provide a more specific description of your question so that we can help you better.
Thank you and have a good day!
Thank you and have a good day!
@74423696:Good morning, I wanted for return 514 dollars I paid for application XI , that Premium delete my name ,change to theirs name. Thank you so much.
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Dear client, any questions please contact our live chat agents through the app via Me > Customer Service. Moomoo Financial Inc. customer service phone support is +1-888-721-0610(English), +1-888-721-0660(Chinese)
Phone support service time: Monday-Friday, 08:30 a.m. – 04:30 p.m. Eastern Time (Closed on weekends and public holidays)
Thank you and have a good day!
Phone support service time: Monday-Friday, 08:30 a.m. – 04:30 p.m. Eastern Time (Closed on weekends and public holidays)
Thank you and have a good day!
@74423696:Good morning, I wanted for return 514 dollars I paid for application XI , that Premium delete my name ,change to theirs name. Thank you so much.
2
Hi, once your open Moomoo MY Universal Account, you will have Nominees CDS account instead of Direct CDS account. Moomoo MY client has to apply manually for Direct CDS Account
1. In the moomoo app, go to Accounts > More > CDS Account-IPO
2. Check your profile information
3. Fill in your ID information
*Your address information must be the same as on your ID.
4. Select a bank account or add a bank account by filling in your bank information
*If a proof of bank account is required, click htt...
1. In the moomoo app, go to Accounts > More > CDS Account-IPO
2. Check your profile information
3. Fill in your ID information
*Your address information must be the same as on your ID.
4. Select a bank account or add a bank account by filling in your bank information
*If a proof of bank account is required, click htt...
@104536580:I have CDS account
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Dear client, a CDS Account-IPO is necessary to participate in Malaysia IPO subscriptions. To open an CDS Account-IPO, please follow the steps in the moomoo app, go to [Accounts] - [More] - [CDS Account-IPO]. You can find the “subscribe” button via [Accounts]-[Universal Account] - [More] - [IPO] - [Available] once your CDS account-IPO is ready. Thank you.
@104536580:how to apply IPO
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