Account Info
Log Out
English
Back
Log in to access Online Inquiry
Back to the Top

avatar
Moomoo Lily Private ID: 77777003
As a Community Moderator, my goal is to foster authenticity, diversity, and a caring atmosphere within the Moo community
Follow
    Since earlier this year, our anti-fraud team at moomoo has been alerted to several cases of fraudsters impersonating us on Telegram. These scammers create groups using our official logos and content to seem legitimate, but they're actually set up to trick people into making fake investments and stealing their money.
    Posing as moomoo staff or advisors, these criminals offer investment opportunities that seem too good to be true, often promising high returns. They...
    [Scam Alert] Imposters on Telegram
    5
    Dear mooer,
    We would like to draw your attention to a platform called "Futu moomoo" that's been in the news for promising high returns and then going silent, leaving investors with losses. We want to be clear that there are no ties between this platform and our "moomoo" platform under Futu Holdings.
    Given that "Futu moomoo" could be confused with our legitimate platforms, "moomoo" and "Futubull", both bel...
    24
    A complex tale of trust gone wrong has emerged, as reported by Moomoo Lily, our vigilant community moderator. A user who lent their account to someone else ended up with a banned account, showing that even simple mistakes can have serious consequences. Let's take a closer look at this alarming new scam.
    Here's how it went down:
    1. Mooer A met a stranger on moomoo. After some back-and-forth chatting, they exchanged WhatsApp contact details.
    2....
    New scam exposed: Contact sharing and account lending
    New scam exposed: Contact sharing and account lending
    New scam exposed: Contact sharing and account lending
    15
    Import Notice about moomoo Singapore's official account on WhatsApp.
    Moomoo advises our users and the general public to be alert to online investment scams. Recently, we have taken note of an increasing number of scam incidents in multiple markets where moomoo operates, including the U.S., Australia, Canada, Singapore, Malaysia, and Japan. The impact that fraud and scams can have on their victims is devastating. In the last month alone, we have seen three cases of the general public becoming victims of scams and identifie...
    Warning: Beware of Online Investment Scams
    Warning: Beware of Online Investment Scams
    Warning: Beware of Online Investment Scams
    +5
    18
    Hi, mooers!
    We're here to help you navigate our online space with ease. To ensure you're talking to the real moomoo, it's crucial to know which accounts are official. Here's a quick guide to understanding the moomoo official accounts and verified staff members.
    Moomoo official accounts
    Our official moomoo accounts are looked after by our team, giving a voice to our brands and the real people behind them in the community. They'...
    How to identify moomoo's official accounts and verified staff members
    24
    Hi, mooers.
    To support you in staying informed and proactive against fraud, we've launched a "Fraud Prevention" feature. It's designed to be user-friendly, offering tools and assistance for reporting suspicious activities, staying up-to-date with alerts, and learning how to prevent fraud.
    Report Fraud:
    If you encounter suspicious activities that you believe may be fraudulent, you can report them by visiting "Me > Fraud Prevention > Report Fraud...
    A quick guide to moomoo's Fraud Prevention feature
    A quick guide to moomoo's Fraud Prevention feature
    A quick guide to moomoo's Fraud Prevention feature
    24
    We have compiled methods for reporting fraud to local government authorities in different regions. If you believe you have been a victim of fraud, you can easily find the relevant reporting details and take immediate action to protect yourself and others from potential harm.


    For United States users:
    If you find yourself a victim of an online financial scam or have concerns about potentially fraudulent investment offers, take the followin...
    To report suspicious accounts or content on social media platforms, use this simple guide to get started:
    How to report on WhatsApp:
    1. Open the chat with the contact you want to report.
    2. Tap More options > More > Report.
    • Check the box if you would like to also block the user and delete messages in the chat.
    3. Tap Report.
    Note: WhatsApp receives the last five messages sent to you by the reported user or group, and they won’t be n...
    1