A day of horror
Yesterday, February 22, a terrible thing happened, and apparently I bought 1000 sqqq shares with the transaction details and transaction number, but it didn't show up in my funds, and I couldn't sell it. To verify that I placed 3 times, I bought a total of 4,000 sqqq shares, all of which showed in the history records that the transaction was successful. It wasn't shown in the funds, and I couldn't sell it. It's horrible. Repeated withdrawal and re-entry is not OK. Contact customer service. The customer service said they should contact the technical department. Experts in the technical department said this might be T+1! It almost made me laugh out of breath! Chinese experts?! Finally, at 9:30 p.m., it was fine. It all showed normally, and the funds also included the purchased stocks. My soul is in shock. What if this is a big deal? Ask the gods if a similar situation has ever happened. Remind everyone to spend as little money as possible on this platform. Maybe Canada is the only country that is unstable. Until now there has been no explanation. There were no apologies either.

Yesterday, a terrible thing happened. Clearly bought 1000 shares of SQQQ, with details of the trade and transaction number, but it doesn't show in the funds section, can't sell either. To verify, I placed orders 3 times, bought a total of 4000 shares of SQQQ. They all show as successful trades in the transaction history, but not in the funds, can't sell them. Too scary. Even after repeatedly logging out and in, contacting customer service, they said to contact the technical department. The experts in the technical department said this might be T+1! Almost made me laugh! Chinese experts? In the end, it got back to normal at 9:30 in the evening, all showing correctly, and the stocks bought were in the funds as well. It scared me to death. What if it's a large trade? Just wondering if any experts have experienced similar situations. Reminding everyone to try to keep as little money as possible on this platform, maybe it's just unstable in Canada. Still no explanation so far. No apologies either.