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Uber's Asia Peer Grab Taps OpenAI to Enhance App Navigation and Customer Support

Uber's Asia Peer Grab Taps OpenAI to Enhance App Navigation and Customer Support

优步的 Asia Peer Grab 利用 OpenAI 来增强应用程序导航和客户支持
Benzinga ·  05/30 10:36

Grab Holdings Inc (NASDAQ:GRAB) will partner with OpenAI to integrate generative AI into its app, marking OpenAI's first collaboration in Southeast Asia.

Grab Holdings Inc(纳斯达克股票代码:GRAB)将与OpenAI合作,将生成式人工智能集成到其应用程序中,这标志着OpenAI在东南亚的首次合作。

The Uber Technologies, Inc (NYSE:UBER) competitor plans to use OpenAI's text and voice capabilities to enhance app navigation for visually impaired and elderly users and to develop advanced chatbots for customer support.

优步科技公司(纽约证券交易所代码:UBER)的竞争对手计划使用OpenAI的文本和语音功能来增强视障和老年用户的应用程序导航,并开发高级聊天机器人以提供客户支持。

Grab will also employ OpenAI's image recognition technology to enhance its GrabMaps service by improving data quality and updating maps more quickly. This service relies on real-time feedback from partner drivers, including images from helmet-mounted cameras, the Nikkei Asia reports.

Grab还将采用OpenAI的图像识别技术,通过提高数据质量和更快地更新地图来增强其GrabMaps服务。据《日经亚洲》报道,该服务依赖于合作伙伴司机的实时反馈,包括来自头盔摄像头的图像。

With nearly 40 million monthly users in eight Southeast Asian markets, Grab already uses conventional AI for service improvements like driver allocation and route optimization.

Grab在八个东南亚市场拥有近4000万月用户,已经使用传统的人工智能来改进服务,例如司机分配和路线优化。

In February, Grab reported fourth-quarter fiscal 2023 revenue growth of 30% year-on-year to $653.00 million, beating the analyst consensus estimate of $628.98 million. EPS of $0.01 beat the analyst consensus loss estimate of $(0.01). The company announced first share repurchase program of up to $500 million.

2月,Grab报告称,2023财年第四季度收入同比增长30%,达到6.530亿美元,超过了分析师共识估计的6.2898亿美元。每股收益为0.01美元,超过了分析师共识亏损预期的0.01美元。该公司宣布了首个高达5亿美元的股票回购计划。

Grab Holdings stock gained 25% in the last 12 months. Investors can gain exposure to the stock via iShares MSCI EAFE ETF (NYSE:EFA) and iShares MSCI Singapore ETF (NYSE:EWS).

在过去的12个月中,Grab Holdings的股票上涨了25%。投资者可以通过iShares MSCI EAFE ETF(纽约证券交易所代码:EFA)和iShares MSCI新加坡ETF(纽约证券交易所代码:EWS)获得股票敞口。

Price Action: GRAB shares traded lower by 1.10% at $3.60 premarket on the last check Thursday.

价格走势:周四最后一次支票中,GRAB股价盘前下跌1.10%,至3.60美元。

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照片来自 Shutterstock

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