TTEC Recognized as a Major Contender and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix Assessment 2024
TTEC Recognized as a Major Contender and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix Assessment 2024
The results underscore TTEC's exceptional delivery of trust and safety solutions
这些结果彰显了TTEC在信任和安全解决方案上的卓越交付能力
DENVER, June 6, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator for AI-enhanced CX with solutions from TTEC Engage and TTEC Digital, is proud to announce its recognition as both a Major Contender and a Star Performer in Everest Group's Trust and Safety Services PEAK Matrix Assessment 2024. This prestigious acknowledgment underscores TTEC's dedication to delivering cutting-edge trust and safety solutions and its exceptional performance in the industry.
TTEC Holdings,Inc.(纳斯达克:TTEC)自豪地宣布,作为Everest Group信任和安全服务PEAK Matrix中的主要竞争者和明星表现者,是全球领先的AI增强CX(客户体验)技术和服务创新者,提供来自TTEC Engage和TTEC Digital的解决方案。TTEC的信任和安全服务赋予组织在当今数字化世界中的复杂环境中航行的能力。通过人工智能和机器学习等先进技术,TTEC使客户能够建立强大的信任和安全框架,减少风险,并保护客户的利益。有关TTEC信任和安全服务的更多信息可在以下链接中找到:作为企业越来越重视其运营中的信任和安全,TTEC一直致力于提供创新解决方案,让组织在数字时代蓬勃发展。以下两个案例研究充分体现了TTEC为客户提供实际成果的记录,展示了我们应对银行诈骗和恢复被欺诈账户的能力。欲了解有关Everest Group的PEAK矩阵评估的更多信息,请访问以下链接:TTEC部门旨在提供当前数字领域的复杂情况下,组织机构所需的信任和安全服务。这项备受赞誉的荣誉证明了TTEC在提供尖端的信任和安全解决方案方面的承诺,以及在行业中的卓越表现。
Everest Group's PEAK Matrix Assessment is a trusted benchmark for evaluating service provider capabilities and market success. TTEC's recognition as both a Major Contender and a Star Performer highlights its significant market impact, vision and capability, and the ability to consistently deliver outstanding services to clients in the trust and safety domain.
Everest Group's PEAK Matrix Assessment是评估服务提供商能力和市场成功的一项可靠基准。TTEC被认为是主要竞争者和明星表现者,突显了其在信任和安全业务领域对市场影响、远见和能力的显著贡献,以及为客户提供卓越服务的能力。“在Everest Group's Trust and Safety Services PEAK Matrix Assessment 2024方面,我们很荣幸被评为主要竞争者和明星表现者,” TTEC的总裁兼首席执行官Shelly Swanback表示:“这一成就反映了我们致力于通过创新解决方案帮助客户建立信任、增强安全性并提供卓越客户体验的承诺。”
"We are honored to be recognized as both a Major Contender and a Star Performer in Everest Group's Trust and Safety Services PEAK Matrix Assessment 2024," said Shelly Swanback, President and CEO of TTEC. "This achievement reflects our commitment to delivering innovative solutions that help our clients build trust, enhance safety, and deliver exceptional customer experiences."
TTEC的信任和安全服务使组织能够应对当今数字领域的复杂性。通过采用人工智能和机器学习等先进技术,TTEC使客户能够构建强大的信任和安全框架,降低风险并保护客户的利益。有关TTEC信任和安全服务的更多信息,请单击此处。TTEC的首席营收官Judi Hand表示:“我们很高兴因我们在信任和安全服务方面的卓越表现而获得Everest Group的认可。这一认可进一步鼓舞了我们在全球为客户持续推进创新与努力的动力。”
TTEC's Trust and Safety Services empower organizations to navigate the complexities of today's digital landscape. Through advanced technologies such as artificial intelligence and machine learning, TTEC enables clients to build robust trust and safety frameworks, mitigate risks, and safeguard their customers' interests. More information about TTEC's Trust and Safety Services can be found here.
TTEC的信任和安全服务赋予组织在当今数字化世界中的复杂环境中航行的能力。通过人工智能和机器学习等先进技术,TTEC使客户能够建立强大的信任和安全框架,减少风险,并保护客户的利益。有关TTEC信任和安全服务的更多信息可在以下链接中找到:这里.
"We are thrilled to be acknowledged by Everest Group for our commitment to excellence in trust and safety services," said Judi Hand, Chief Revenue Officer at TTEC. "This recognition further motivates us to continue pushing the boundaries of what's possible, driving meaningful impact for our clients globally."
有关TTEC的信任和安全服务及其在Everest Group's PEAK Matrix Assessment中的认可的更多信息,请访问Everest Group Reports - View。TTEC (T-TEK) Holdings, Inc. (NASDAQ:TTEC)是一家领先的全球客户体验技术和服务创新者,提供以人工智能增强数字客户体验解决方案。
As businesses increasingly prioritize trust and safety in their operations, TTEC remains dedicated to providing innovative solutions that empower organizations to thrive in the digital era. These two case studies exemplify TTEC's track record of delivering tangible results for clients, showcasing our ability to combat banking fraud and recover defrauded accounts.
For more information about TTEC's Trust and Safety Services and its recognition in Everest Group's PEAK Matrix Assessment, please visit Everest Group Reports - View (everestgrp.com).
资料来源:TTEC Holdings, Inc.https://www.everestgrp.com/Everest Group报告-查看(everestgrp.com).
About TTEC
TTEC (pronounced T-TEK) Holdings, Inc. (NASDAQ: TTEC) is a leading global CX (customer experience) technology and services innovator for AI-enhanced digital CX solutions. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the company's TTEC Digital business designs, builds, and operates contact center technology, CRM, AI, and analytics solutions. The company's TTEC Engage business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the company's singular obsession with CX excellence has earned it leading client, customer, and employee satisfaction scores across the globe. The company's over 60,000 employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more visit us at https://www.ttec.com.
TTEC (读作 T-TEK) Holdings, Inc. (NASDAQ:TTEC) 是一家全球领先的客户体验技术和服务创新公司,为标志性和颠覆性品牌提供基于结果的解决方案,涵盖整个企业业务,触达所有虚拟交互渠道,改善客户旅程的每一个环节。借助下一代数字技术,该公司的TTEC Digital业务设计、构建和运营联系中心技术、CRM、人工智能和分析解决方案。公司的TTEC Engage业务提供增强型人工智能的客户参与、客户获取和增长、技术支持、后勤和防欺诈服务。成立于1982年,该公司的CX卓越的独一无二的执着精神,凭借全球领先的客户、客户和员工满意度分数,使其在全球六大洲拥有超过60,000名员工,并将技术和人性相结合,提供快乐的客户和差异化的业务成果。要了解更多信息,请访问我们。
TTEC(发音为T-TEK)控股公司(NASDAQ:TTEC)是全球领先的AI增强数字CX解决方案的CX技术和服务创新者。TTEC的以结果为导向的解决方案涵盖整个企业,触及每个虚拟交互通道,并提升客户旅程的每一步。公司的TTEC数字业务利用下一代数字技术设计,构建和运营联系中心技术、CRM、人工智能和分析解决方案。公司的TTEC Engage业务提供AI增强的客户参与、客户获取和增长、技术支持、后勤和防欺诈服务。成立于1982年,公司对CX卓越的唯一追求已经获得了全球领先客户、客户和员工满意度评分。公司的60000多名员工在六个大陆上工作,将技术和人文精神融合在一起,为客户提供快乐的体验和差异化的业务成果。欲了解更多信息,请访问我们的网站:https://www.ttec.comhttps://www.ttec.com.
CONTACT: Meredith Matthews, meredith.matthews@ttec.com
Meredith Matthews, meredith.matthews@ttec.commeredith.matthews@ttec.com
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SOURCE TTEC Holdings, Inc.
资料来源:TTEC Holdings, Inc.