My Quest Story - Mark Hamilton
My Quest Story - Mark Hamilton
Collaboration also is an important part of my day-to-day job. Not just talking but listening to our clients is so important. I want to ensure our clients are happy all the time. I'm open to hearing from clients about how we can better serve them and potentially improve our services and processes. I want to do whatever I can to ensure our clients are with us for the long term.NORTHAMPTON, MA / ACCESSWIRE / June 12, 2024 / Quest Diagnostics
奎斯特诊疗 / 2024年6月12日 / 美国麻省北安普顿（ACCESSWIRE）
I've spent most of my career working in an industry where lives are on the line. Prior to coming to Quest Diagnostics, I worked in transportation in the airline industry as a ramp agent. My job responsibilities included using body signals to communicate with the pilot to direct planes-we had to say a lot to each other without saying a word. I also managed loading, stowing, and unloading of cargo, mail, and baggage. So, I was used to handling valuable cargo.
我大部分的职业生涯都在一个涉及人命安全的行业里度过。在来到奎斯特诊疗之前，我在航空业的运输部门做过货车司机。我的工作职责包括使用身体信号与飞行员沟通以指挥飞机。我们需要相互传递大量信息，但却无需开口说话。我还负责货物、邮件和行李的装载、堆放和卸载。所以，我很熟悉处理有价值的货物的工作。
At Quest I worked a regular route for about 15 years. Now I have the delight of being a STAT driver. As a leader in the healthcare field, our company culture is the customer comes first. And, as an ambassador for Quest, I always think about that when I'm doing my day-to-day job. I put a lot of care toward the specimens that I pick up every day. We are responsible for transporting blood, urine, tissue, skin grafts, etc-each specimen representing a patient-and I put care toward the stowing of the specimens from the time I pick them up to putting them in the car, ensuring that they're stored in the correct temperature, and having supplies for all temperature scenarios. I also ensure the specimens are all labeled correctly so nothing is lost once it hits our labs. We follow a strict SOP to ensure our specimens are processed in a timely manner.
在奎斯特诊疗，我已经完成了大约15年的固定路线任务。现在，我有幸成为快件司机。作为医疗保健领域的领导者，我们公司文化是客户至上。作为奎斯特诊疗的代言人，我在日常工作中始终考虑这一点。我非常关注每天取送的标本。我们需要负责运输血液、尿液、组织、皮肤移植等标本，每个标本代表一个患者，我会在从取件到装车的过程中仔细考虑标本的存储温度，并为所有温度场景准备好必要的物资。我还会确保所有标本都正确标记，以确保一旦送到实验室，不会遗失。我们遵循严格的标准操作程序以确保标本能及时处理。
Collaboration also is an important part of my day-to-day job. Not just talking but listening to our clients is so important. I want to ensure our clients are happy all the time. I'm open to hearing from clients about how we can better serve them and potentially improve our services and processes. I want to do whatever I can to ensure our clients are with us for the long term.
合作也是我日常工作中重要的一部分。不仅要说话，还要聆听我们的客户。我希望确保我们的客户始终感到满意。我愿意听取客户对我们如何更好地服务他们以及如何可能改进我们的服务和流程的意见。我想尽我所能，确保我们的客户能长期与我们合作。
My job is very meaningful to me. Working for Quest has made me a better person. I love what I do and knowing I play a role in helping our patients. That feeling is the reason I don't want to retire any time soon.
我的工作对我来说非常有意义。为奎斯特诊疗工作让我成为了一个更好的人。我热爱我的工作，知道自己在帮助我们的患者方面扮演了一个角色。这种感觉是我不想很快退休的原因。
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请访问3blmedia.com，了解来自Quest Diagnostics的其他多媒体和ESG讲述。
Contact Info:
Spokesperson: Quest Diagnostics
联系信息:
发言人：Quest Diagnostics
SOURCE: Quest Diagnostics
来源：Quest Diagnostics
